Contact Center Agent

🕒 September 26

🐊 Florida, Nevada, +1 more states – Remote

🐊 Florida – Remote 🎰 Nevada – Remote ⚔️ Virginia – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 21 days.
• Reposted once.

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Vacatia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

✈️ Travel

🏨 Hospitality

🏪 Marketplace

💰 $20M Series B - Vacatia on 2021-11

Travel • Hospitality • Marketplace

Vacatia is an online travel marketplace specializing in resort residences and vacation rentals — condos, suites and resort-style homes — with integrated options to rent, subscribe, or buy and sell timeshare inventory. The company operates booking, guest-care and owner-services for legacy resort owners and partners (including Disney Vacation Club, Royal Resorts and Westgate), offers timeshare resale and point-transfer tools, flexible payment (FlexPay), and destination search and calendar tools for travelers worldwide.

📋 Description

• Serve as the primary point of contact for owners and potential new customers • Drive sales and customer engagement through inbound and outbound phone interactions • Entice owners and potential customers to schedule vacations • Overcome objections and secure vacation package payments • Operate dialer systems, lead management software, and CRM platforms • Accurately document customer interactions and agreements • Establish professional rapport and build excitement and confidence in the virtual process and vacation ownership experience • Convert qualified prospects into confirmed vacation package sales • Fill one of four roles: Initial Contact Person, Activations Agent, Travel Coordinator, or Tour Confirmer

🎯 Requirements

• Previous sales, customer service, outbound marketing, vacation sales, or call center experience preferred • Strong objection-handling and phone-based closing skills • Persistence to overcome objections and secure sales • Exceptional interpersonal communication and active listening skills • Ability to establish rapport, present information clearly, and interact confidently with diverse customers • Ability to identify customer needs, evaluate information, and solve practical problems • Organizational abilities and adaptability in a fast-paced setting • Experience in timeshare or hospitality sales is a plus • Tech-savvy with experience or ability to use CRM platforms, dialer systems, and lead management software

🏖️ Benefits

• Competitive compensation structure of $16 to $18 hourly plus commissions • Ongoing sales training and coaching sessions • Work from home • Opportunity to maximize earning potential through commissions • Professional and collaborative work environment • Autonomy and ownership of sales productivity

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