Reservation Specialist

Job not on LinkedIn

🔥 2 minutes ago

🦀 Maryland – Remote

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⏱ Part Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Advertiser

Advertiser

1 - 10 employees

👥 B2C

📚 Education

B2C • Education

Advertiser is a travel agency and vacation-planning service that specializes in all-inclusive vacations to the Caribbean and Mexico, cruises, theme parks, sporting events, and travel within the United States and abroad. The company offers booking services, vendor access to resorts and cruise lines, 24/7 customer support, and a travel agent training program that helps people run a home-based travel business and sell group cruises and trips. Advertiser positions itself as a B2C service focused on finding value-driven, stress-free vacations and providing ongoing assistance to travelers.

📋 Description

• Assist clients with researching, planning, and booking travel arrangements • Coordinate reservations for hotels, resorts, cruises, vacation packages, flights, car rentals, tours, and excursions • Respond to client inquiries via phone, email, text, and online communication platforms • Provide accurate travel information, pricing details, and destination recommendations • Maintain client records and booking information using online reservation systems • Communicate with travel suppliers and vendor partners to confirm reservations and travel details • Support clients before, during, and after travel to ensure a positive customer experience • Stay current on supplier promotions, travel policies, and destination updates • Complete required training programs and industry certifications • Build and maintain long-term client relationships through exceptional customer service

🎯 Requirements

• No previous travel industry experience is required • Passion for travel and helping others • Ability to work independently while remaining team-oriented • Strong relationship-building skills • Entrepreneurial mindset with a desire to create exceptional client experiences • Previous customer service, sales, hospitality, or travel experience is helpful but not required

🏖️ Benefits

• Flexible remote work environment • Work from home with internet access • Flexible scheduling options • Comprehensive onboarding and training program • Ongoing professional development opportunities • Access to travel industry certifications • Access to preferred travel supplier programs • Mentorship and ongoing support • Opportunities to develop customer service, sales, and travel planning skills • Professional networking opportunities within the travel industry • Performance-based earning opportunities • Access to travel discounts and industry educational opportunities when available through suppliers and vendors

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