Travel Customer Service Representative

Job not on LinkedIn

🕒 June 27

🏛️ District of Columbia, Maryland, +2 more states – Remote

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Advertiser

WebsiteLinkedInAll Job Openings

1 - 10 employees

✈️ Travel

🏨 Hospitality

📣 Marketing

Travel • Hospitality • Marketing

Advertiser is a travel agency and vacation-planning service that specializes in all-inclusive vacations to the Caribbean and Mexico, cruises, theme parks, sporting events, and travel within the United States and abroad. The company offers booking services, vendor access to resorts and cruise lines, 24/7 customer support, and a travel agent training program that helps people run a home-based travel business and sell group cruises and trips. Advertiser positions itself as a B2C service focused on finding value-driven, stress-free vacations and providing ongoing assistance to travelers.

📋 Description

• Assist clients with travel inquiries and vacation planning • Provide outstanding customer service before, during, and after the planning process • Research vacation packages, cruises, resorts, hotels, tours, and destinations • Learn travel supplier booking systems and educational resources • Recommend travel options based on client preferences • Build positive relationships with clients through excellent communication • Maintain accurate client records and follow-up communications • Participate in virtual training sessions and supplier education programs • Stay informed about travel promotions, destinations, and industry updates • Utilize company-provided tools and educational resources • Collaborate with mentors and team members • Continue building travel industry knowledge through ongoing learning opportunities

🎯 Requirements

• Friendly and customer-focused • Strong communicators with excellent interpersonal skills • Organized and detail-oriented • Comfortable working independently in a remote environment • Self-motivated with a willingness to learn • Professional, dependable, and reliable • Interested in travel, hospitality, tourism, or customer service • Previous experience in customer service, hospitality, retail, administrative support, sales support, tourism, or travel is helpful but not required.

🏖️ Benefits

• Remote work opportunity • Flexible scheduling • Comprehensive online training • Live mentorship and ongoing support • Access to travel industry education and supplier resources • Professional development opportunities • Company-provided tools and learning materials • A collaborative and supportive team environment • Opportunities to expand your customer service and travel knowledge