Engagement Manager

🕒 July 27

🏢🏡 New York City – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 14%

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Logo of Valence

Valence

WebsiteLinkedIn

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

👥 HR Tech

☁️ SaaS

🔥 Funding within the last year

💰 $50M Series B - Valence on 2025-09

Artificial Intelligence • HR Tech • SaaS

Valence is a company focused on how artificial intelligence is changing the way organizations work. It publishes research and viewpoints, runs events (e. g. , an AI & The Workforce Summit), offers resources and newsletters for talent leaders and CHROs, and appears to operate a product called “Nadia” (with coaching-focused features and a login/book-a-demo flow). Valence positions itself at the intersection of AI, workforce/HR transformation, and practical adoption guidance for enterprises.

📋 Description

• Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive. • Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs. • Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process. • Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases. • Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities. • Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement. • Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience. • Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience. • Stay sharp in an evolving landscape—building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients’ industries.

🎯 Requirements

• 4+ years of experience in top-tier consulting, investment banking, or fast-paced, high-growth startups. • Exceptional client-facing skills with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders. • Structured problem-solving ability you can break down complex challenges, connect the dots, and craft solutions that drive results. • Proven influence and execution you know how to partner with busy executives, keep momentum across work streams, and make progress in environments where priorities shift fast. • Strong operational instincts including a knack for managing details that elevate the overall experience. • Excellent communication skills both written and verbal, with the ability to tailor your style to different audiences and settings. • Comfort with data especially in Excel, and the ability to organize and synthesize information to create clarity and add value. • Bias for action you’re self-motivated, solutions-oriented, and energized by challenges. You move quickly and don’t get discouraged by roadblocks. • Growth mindset you actively seek feedback and see every experience as a chance to learn and get better. • A clear “why” for this stage and space you’re excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development.

🏖️ Benefits

• Competitive salary including base + bonuses • Comprehensive health coverage (medical, dental, vision) from day one • Generous PTO, company-wide R&R shutdowns, and paid parental leave • Retirement plan support for US and global employees • Meaningful ownership in a venture-backed company at a growth inflection point • Financial upside that comes from scaling fast • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact • A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together

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