Associate Director, Design – Reimbursement Support

🕒 September 18

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟠 Senior

🧑‍🎨 Art Director

👻 Ghost score 23%

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Facilitate detailed design sessions with clients, internal stakeholders, and external partners • Support new and existing program design and implementation processes across assigned services • Lead client program design as the primary point of contact • Gather operational and IT requirements for program scoping, pricing, and implementation • Lead client discussions and collect requirements • Build design documentation with clients, internal stakeholders, and vendors • Develop and review recommended processes, systems, technology, and roles • Submit work requests through the designated ticketing system • Partner with service and product owners on implementation deliverables • Coordinate with operations and IT teams on process and system upgrades • Serve as a resource for program stakeholders responsible for implementation deliverables • Distribute requirements to internal and external stakeholders • Coordinate evaluation of custom requirements • Partner with project managers to ensure deliverables and timelines are met • Obtain final approval and sign-off for program elements • Conduct lessons learned and create recommendations reports • Integrate recommendations into best practices for future design management

🎯 Requirements

• Previously served in Program Management - Patient Affordability/Market Access, Project Management, Solutions Delivery, Product Owner, or Business Analyst roles at Mercalis or a comparable organization • Firm understanding of Accumulator & Maximizer Solutions • Exceptional note-taking skills • Bachelor’s degree and/or 10+ years of demonstrated strong program design performance or related responsibilities • Ability to manage multiple tasks with competing priorities • Ability and willingness to take responsibility for delivery from a diverse, distributed team without formal authority • Ability to collaborate with internal stakeholders • Highly organized and detail-oriented with strong time management skills • Strong verbal and written communication skills • Business acumen and understanding of scope control • Ability to manage and oversee project plans • Conflict-resolution skills • Ability to travel up to 20% of the time • Ability to multitask and prioritize client issues • Strong interpersonal skills • Subject Matter Expert in Market Access with strong understanding of Patient Affordability services • Preferred typing speed of at least 35 words per minute with 97% accuracy • Flexibility to travel as needed preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Flexible travel as needed

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