Clinical Program Manager

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Serve as the primary client contact for pharmaceutical program(s) • Manage day-to-day program activity and supervise assigned program staff, including clinical leadership • Define and execute work plans for program staff • Contribute clinically and non-clinically to program strategic plans • Ensure proper execution of contract terms for assigned programs • Mobilize internal and external stakeholders regarding program design, improvements, and changes • Manage programs according to scope of work, procedures, and contracted budget • Manage client relationships and build rapport • Work cross-functionally with internal stakeholders on operational responsibilities • Drive assigned performance responsibilities of teams and team members • Contribute to client reports and other deliverables • Monitor and report program statistics and performance metrics • Present program data, information, and insights to internal and external customers • Escalate issues threatening contracted standards • Participate in process and performance improvement initiatives • Attend related meetings and conferences with limited travel • Participate in interviewing, evaluating, and training employees • Provide verbal and written performance feedback to team members • Complete training deadlines for policies governing confidential data • Ensure consistent adherence to SOPs • Assist with requirements identification, specifications development, and User Acceptance Testing as needed

🎯 Requirements

• BSN Degree and active License Required (multi-state/compact in the state you reside in) • 4-6 years of experience working in Reimbursement, Pharmaceutical Marketing or Patient Services • Experience managing a team of Case Managers, Patient Service Representatives, or similar role • Experience reporting on HUB metrics and communicating trends to clients • Demonstrated successful leadership experience • Excellent PC skills including Microsoft Office and Internet experience • Excellent verbal and written communication and presentation skills • Strong analytical and problem solving skills • Strong technical aptitude and experience working in various CRM software platforms • Prefer candidates who can type at least 35 words per minute with 97% accuracy • Flexibility to travel as needed is preferred

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Background check and, depending on the position, drug screen required as a condition of employment