Director/Sr. Director, Design – Reimbursement Support

🔥 14 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟠 Senior

🧑‍🎨 Art Director

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Serve as a subject matter expert in reimbursement support and patient affordability • Drive the successful design and cross-functional execution of newly awarded patient support programs • Support new and existing program design and implementation across assigned Mercalis services • Lead detailed client program design as the primary point of contact with client and internal stakeholders • Gather operational and IT requirements for program scoping, pricing, and implementation • Lead client discussions and collect requirements for program design • Build design documentation with clients, internal stakeholders, and vendors • Develop and review recommended processes, systems, technology, and roles for proposed solutions • Submit work requests to appropriate service owners through the designated ticketing system • Consult with service and product owners on implementation deliverables and configuration • Coordinate with operations and IT teams on process and system upgrades for new client onboarding • Support stakeholders responsible for implementation deliverables • Distribute requirements to internal and external stakeholders • Coordinate evaluation of custom requirements • Partner with project managers to ensure deliverables and timelines are met • Obtain final approval and sign-off for program elements • Conduct lessons learned and create recommendations and reports on program design outcomes

🎯 Requirements

• Bachelor's degree or 5+ years relevant industry experience in supporting, program managing, or operating patient support programs • 5 to 10 years of experience in reimbursement support or design capacity supporting patient support programs • Experience with project management, risk mitigation, execution, and program closure • Exceptional organizational skills to lead, prioritize, and execute multiple time-sensitive projects simultaneously • Ability to work in a fast-paced, dynamic environment and adapt quickly to change • Ability to lead and direct internal and external cross-functional teams and align resources to a common goal • Business acumen to understand the value of Mercalis solutions and act as the client advocate within Mercalis • Strong time management and multitasking skills • Excellent written, oral, listening, interpersonal, and communication skills • Ability to interact with executives, managers, and subject matter experts • Conflict resolution skills and ability to deliver difficult messages to clients and internal team members • Ability to work flexible hours • Ability to travel up to 20% of the time • Ability to type at least 35 words per minute with 97% accuracy preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Meaningful-impact work • Flexible hours to support project deliverables and program launches • Travel flexibility as needed