Interoperability Implementation Manager

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Vatica Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $1.2M Venture Round on 2013-11

Healthcare • Healthcare Insurance • SaaS

Vatica Health is a healthcare company that offers advanced solutions for risk adjustment and quality of care. By combining expert clinical teams with cutting-edge technology, Vatica Health improves financial performance for health plans and providers by capturing accurate diagnosis codes and reducing audit risks. The company's model enhances provider utilization of preventive services and patient engagement, while also supporting quality programs at the time of patient visits. With seamless integration into provider workflows, Vatica Health focuses on increasing coding accuracy, compliance, and efficiency, ultimately benefiting health plans, providers, and patients. Their EMR-agnostic technology and on-site clinical consultants ensure improved care delivery and wellness outcomes, particularly through services like Annual Wellness Visits.

📋 Description

• Lead and participate in meetings with provider organization leadership and internal teams, driving EMR integration implementations from planning through go-live and beyond • Deliver implementations involving SMART-on-FHIR applications, HL7/FHIR services, proprietary APIs, CCDA data retrieval, and other interoperability technologies • Serve as the primary point of contact accountable for provider EMR integration success • Partner with Customer Success on pre-implementation scoping, planning, readiness assessments, security questionnaires, IT resource allocation, and governance • Coordinate technical EMR implementation with provider onboarding tasks alongside Clinical Operations and Customer Success • Manage project notes, action items, timelines, decisions, and implementation-system data • Coordinate client teams and third-party partners including Epic, athena, and Redox • Investigate and resolve issues through cross-team collaboration • Manage project timelines, milestones, and delivery commitments • Execute administrative setup, test-data setup, system configuration, product demonstrations, training, issue investigation, and problem solving • Facilitate functional testing, comprehensive UAT, and production migration validation • Troubleshoot issues and identify solutions with colleagues • Partner with Support Engineers on technical execution, integration-health monitoring, and applicable metrics reporting • Use standardized processes, templates, and self-service tools • Identify and escalate risks, blockers, and dependencies • Communicate accurate project updates and statuses to stakeholders and internal leadership

🎯 Requirements

• Bachelor’s degree in a related field • 3+ years implementing complex healthcare software with provider practices • 3+ years implementing integration technology such as SMART-on-FHIR apps and HL7/FHIR services • Clear understanding of provider workflows, risk adjustment, and quality of care • Excellent project management and cross-functional coordination skills • Excellent communication and expectation-setting skills with technical and non-technical stakeholders • Proficiency with technical integration products and concepts, including APIs, data feeds, and EMR configuration • Ability to communicate clearly about EMR integration and interoperability topics and technologies • Ability to manage multiple concurrent implementations • High ownership mindset and bias toward hands-on execution • Ability to communicate effectively • Ability to build trust, demonstrate self-awareness, and interpersonal savvy • Situational adaptability and flexibility • Planning, alignment, and resourcefulness • Ability to balance stakeholders and manage conflict • Collaboration skills

🏖️ Benefits

• Competitive salary based on experience and skills • Bonus Potential (based on role and is discretionary) • 401k plans • Room for growth and advancement • Comprehensive Medical, Dental, and Vision insurance plans • Tax-free Dependent Care Account • Life insurance • Short-term disability • Long-term disability • Excellent PTO policy • Great work-life balance environment • Strong supportive teams