Implementation Engineer

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PactFi

11 - 50 employees

Founded 2021

💳 Fintech

💸 Finance

☁️ SaaS

💰 Pre seed on 2021-12

Fintech • Finance • SaaS

PactFi is a secure, enterprise-grade SaaS platform that streamlines and manages complex private credit transactions and deal closings. It provides end-to-end operational infrastructure, centralized collaborative workflows, comprehensive audit trails, and integrations with internal and external systems, reducing coordination and cybersecurity risk for lenders, funds, and counterparties in private credit markets.

📋 Description

• Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and support • Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap • Own technical troubleshooting and support for covered accounts • Maintain visibility across product usage, client workflows, tech stacks, and dependencies

🎯 Requirements

• 3–5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, professional services, FinTech, or enterprise SaaS • Proficient in AI-assisted development and debugging, APIs, and technical implementations • Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom) • Excellent communication skills • Experience in private credit, financial infrastructure, or regulated financial products is a plus • Legally authorized to work in the United States

🏖️ Benefits

• Competitive salary + equity • Healthcare coverage • 401k

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