Clinical Implementation Specialist

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Knowtex

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

<Knowtex> is an enterprise clinical AI platform that listens to clinician–patient conversations and automatically generates structured clinical notes, billing codes (ICD-10, CPT, E&M, HCC), orders, referrals, and trial-matching insights while integrating with existing EHR systems. The HIPAA- and SOC 2–compliant SaaS product focuses on automating documentation and coding across 50+ medical specialties, improving clinical workflow efficiency, coding accuracy, and revenue capture for health systems, government entities (e. g. , Veterans Health Administration), and specialty clinics.

📋 Description

• Conduct live virtual training sessions for VA clinicians across specialties (physicians, NPs, PAs, pharmacists, mental health providers) • Deliver train-the-trainer sessions to build capacity among Site POCs and Clinical Champions • Lead virtual office hours and Q&A sessions providing just-in-time support and peer learning opportunities • Provide one-on-one coaching for clinicians struggling with adoption or complex workflow scenarios • Adapt training delivery based on audience needs (primary care vs specialty, tech-savvy vs novice users) • Coordinate training schedules with Site POCs and VA Training Management System (TMS) administrators • Track training attendance, completion rates, and satisfaction scores • Gather feedback from training participants to inform continuous improvement • Assist in updating training materials based on product updates and user feedback • Support integration of Knowtex training into VA's formal education infrastructure (ILEAD, TMS) • Identify and recruit Site Champions who can accelerate adoption within their facilities • Develop Champion engagement strategies and provide ongoing mentorship • Facilitate peer learning sessions where successful users share best practices • Create and maintain a Clinical Champion community of practice • Serve as the credible clinical contact for VA clinicians, Site POCs, and department leads • Conduct clinical workflow assessments at VA sites to identify integration opportunities and barriers • Provide specialty-specific guidance on integrating ambient AI into clinical documentation workflows • Address clinical concerns and questions from frontline providers with empathy and clinical credibility • Develop targeted interventions for users who haven't activated or recorded within expected timeframes • Document successful adoption strategies and share across the implementation team • Track user engagement metrics (30-day active users, recording frequency, sustained use rates)

🎯 Requirements

• Active clinical license (RN, NP, PA, PharmD, or equivalent) with ≥3 years of direct patient care experience • Understanding of clinical documentation requirements, EHR workflows, and medical decision-making • Experience with VA healthcare system strongly preferred (VistA/CPRS or Cerner/Oracle Health) • Knowledge of multiple clinical specialties and care settings • Understanding of HIPAA, medical-legal documentation standards, and quality requirements • 2-3+ years developing or delivering clinical education or healthcare IT training • Comfortable presenting to groups ranging from 5 to 100+ participants • Experience with virtual training platforms (Zoom, Teams, WebEx) • Ability to adapt teaching methods to diverse learning styles and technical proficiency levels • Strong organizational skills and attention to detail • Experience working with multiple stakeholders across complex healthcare organizations

🏖️ Benefits

• Competitive salary commensurate with experience • Equity • Comprehensive benefits • Professional development opportunities