Operations Coordinator

🕒 February 5

🇺🇸 United States – Remote

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Vatica Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $1.2M Venture Round on 2013-11

Healthcare • Healthcare Insurance • SaaS

Vatica Health is a healthcare company that offers advanced solutions for risk adjustment and quality of care. By combining expert clinical teams with cutting-edge technology, Vatica Health improves financial performance for health plans and providers by capturing accurate diagnosis codes and reducing audit risks. The company's model enhances provider utilization of preventive services and patient engagement, while also supporting quality programs at the time of patient visits. With seamless integration into provider workflows, Vatica Health focuses on increasing coding accuracy, compliance, and efficiency, ultimately benefiting health plans, providers, and patients. Their EMR-agnostic technology and on-site clinical consultants ensure improved care delivery and wellness outcomes, particularly through services like Annual Wellness Visits.

📋 Description

• Process orders from provider sales for new and returning clients, including internal follow-up to ensure data appears in downstream reporting • Prepare for new practice onboarding, including securing amendments, Well365access, practice rosters, EMR access, schedule reports, direct deposit/incentive payment enrollment, and other relevant documentation • Prepare and provide accurate, current status updates on open onboarding accounts to Clinical Operations leadership • Document notes, updates, and roadblocks professionally and accurately • Collaborate with Payer & Provider Sales, Clinical Operations, Provider Engagement, Member Engagement, Finance & Analytics teams • Monitor and respond to assigned JIRA requests and resolve provider onboarding queries within 24 hours • Resolve 95% of assigned support requests within 72 hours • Prepare for, lead, and present external implementation meetings; send follow-ups and track action items • Lead external touchpoint calls for small to medium-sized practices • Document communications with providers and practices in Salesforce • Serve as internal subject matter expert to resolve site setup issues • Support Clinical Operations with organizational objectives and projects

🎯 Requirements

• Strong verbal and written communication & presentation skills (internal and external meetings) • Demonstrated ability to influence without authority • Time management and prioritization • Persistence, strong ability to organize, prioritize, and work independently within the construct of a team • Ability to obtain and organize relevant data • Excellent technical knowledge of computers and applicable software (Outlook, Word, Excel & Power Point) • Ability to manage multiple competing priorities, multi-tasking with a high level of attention to detail • High level of accountability; meets deadlines • BA/BS and/or equivalent work experience • Sales Support experience preferred • Healthcare experience preferred • Proficient Salesforce and/or prior experience

🏖️ Benefits

• Competitive salary based on your experience and skills • Bonus Potential (based on role and is discretionary) • 401k plans • Room for growth and advancement • Comprehensive Medical, Dental, and Vision insurance plans • Tax-free Dependent Care Account • Life insurance, short-term, and long-term disability • Excellent PTO policy • Great work-life balance environment • Strong supportive teams