
501 - 1000 employees
🔒 Cybersecurity
🏥 Healthcare
💰 Venture Round on 2016-02
Managed IT Services • Cybersecurity • Healthcare
VC3 is a managed IT services provider dedicated to helping municipalities, businesses, and healthcare organizations optimize their technology infrastructure. With a focus on proactive support, cybersecurity, and data management, VC3 offers services including cloud hosting, managed security services, and compliance solutions tailored to the specific needs of its clients. By streamlining IT processes, VC3 enables organizations to focus on their core missions while ensuring reliable and secure technology support.
🔥 0 minutes ago
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501 - 1000 employees
🔒 Cybersecurity
🏥 Healthcare
💰 Venture Round on 2016-02
Managed IT Services • Cybersecurity • Healthcare
VC3 is a managed IT services provider dedicated to helping municipalities, businesses, and healthcare organizations optimize their technology infrastructure. With a focus on proactive support, cybersecurity, and data management, VC3 offers services including cloud hosting, managed security services, and compliance solutions tailored to the specific needs of its clients. By streamlining IT processes, VC3 enables organizations to focus on their core missions while ensuring reliable and secure technology support.
• Monitor network and system performance using various monitoring tools and software • Identify and troubleshoot network and system issues, escalating as necessary • Perform basic system and network configurations and deployments • Maintain accurate documentation of network and system configurations and changes • Collaborate with cross-functional teams to resolve issues and implement solutions • Monitor and respond to alerts and notifications generated by network and system monitoring tools • Provide timely and effective communication of network and system issues to internal and external stakeholders • Participate in on-call rotation and respond to after-hours incidents as needed • Ensure tickets are properly created and notated to account for time • Manage personal workload and ensure service level agreements (SLAs) are met • Perform additional duties as required
• Associate's degree in Computer Science or related field, or equivalent work experience • Experience with network and system monitoring tools • ConnectWise Ticketing, OpenDNS, Kaseya VSA, and PRTG a plus • Knowledge of networking concepts such as TCP/IP, routing, and switching • Basic understanding of server and operating system concepts, including Windows and Linux • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to work independently and in a team-oriented environment • Attention to detail and ability to prioritize multiple tasks • Willingness to learn and adapt to new technologies and processes • Must meet Criminal Justice Information Systems (CJIS) requirements post-employment • Must pass criminal and department of motor vehicles background checks
• Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment • VC3 offers a comprehensive benefit package and 401K/RRSP company matching • Opportunities for career advancement • Hands-on experiences and formal development programs • Dynamic learning environment emphasizing continuous learning
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