Senior Director, P&O – Field Experience

Job not on LinkedIn

🔥 16 hours ago

🏄 California, Florida – Remote

🏄 California – Remote 🐊 Florida – Remote

💵 $159.5k - $239.3k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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VCA Animal Hospitals

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

🏥 Healthcare

👥 B2C

Healthcare • B2C

VCA Animal Hospitals is a nationwide network of veterinary hospitals and support services focused on companion animal health. With over 1,000 local VCA hospitals across the United States and a support office in Los Angeles, VCA provides clinical care, internships, continuing education, and regional leadership for veterinarians, technicians, and hospital staff. The company emphasizes professional development (750+ courses referenced), industry-leading practices (e. g. , wellness plans and clinical stances), and operates as part of the Mars, Inc. family. VCA serves pet owners directly through its hospital network and related services.

📋 Description

• Serve as the communication conduit between the field and all People & Organization departments • Represent the voice of the field and collaborate on people strategies and holistic cross-functional programs and solutions • Serve as an integrated member of the field Senior Operations Leadership team • Establish long-term vision, road maps, people strategies, and tactics for best-in-class P&O programs and solutions • Partner with field leaders and P&O Centers of Excellence to design and implement Fit-for-Veterinary Services programs and solutions • Represent the field in P&O initiative forums, including talent management, leadership development, total rewards, culture, EVP, and HRIS • Support, train, and coach business leaders on P&O initiatives and signature processes • Collaborate with COEs and Corporate Affairs on communication and change management plans • Gather and share stakeholder input to create targeted people programs that improve associate and organizational effectiveness • Analyze P&O trends and metrics to develop programs aligned with OGSM priorities, including hiring, engagement, retention, Ease of Care, and development • Provide day-to-day guidance on people programs and career development • Assess leaders’ performance, strengths, development opportunities, career aspirations, and potential • Develop people strategies and career development plans with senior leaders • Establish clear, repeatable routines for deploying initiatives into the field • Provide feedback, coaching, and consultation on organizational design, leadership excellence, processes, workforce planning, and career pathing • Fulfill other related duties as assigned

🎯 Requirements

• Bachelor’s diploma or equivalent • 10+ years’ experience in an HR Generalist role or related role with increasing responsibility • Equivalent operational experience with a track record of strong people outcomes may be considered • Experience in service, retail or hospitality businesses, preferably multi-unit and people services businesses • Understanding of business processes • Ability to influence business leaders and drive innovation and transformation beyond P&O • Ability to quickly build partnerships across multiple organizational levels • Knowledge of talent management, talent acquisition, learning and development, associate engagement, total rewards, and organizational design and development • Strong collaboration skills and ability to influence without authority • Ability to plan and organize quickly with a combined focus on customer delivery and informing • Experience and expertise in change management, project management, and continuous improvement • Strong attention to detail and follow-through • Ability to travel up to 50% of the time

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Paid vacation days • Paid sick days • 401(k) • Generous employee pet discounts • Competitive compensation