Product Manager

🔥 12 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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Vehlo

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🚘 Automotive

📦 Logistics

💼 Consulting

Automotive • Logistics • Consulting

Vehlo is a technology company that provides a suite of industry-focused software and payments solutions for vehicle service operations, including dealership service lanes and independent auto repair shops. Their platform streamlines shop workflows, increases technician productivity, helps close more repair orders, and integrates payment processing, consumer financing, and capital lending to improve revenue and customer experience. Vehlo’s products are built by industry veterans to optimize operations, drive customer loyalty, and connect with existing shop software.

📋 Description

• Own the Shop-Ware product roadmap end to end and make explicit prioritization trade-offs • Explain product decisions to shop owners, sellers, and engineers • Design and improve repair-shop workflows and information architecture from estimate and authorization through parts, labor, inspection, invoice, and payment • Own multi-location/MSO capabilities including permissions, role inheritance, cross-store data and inventory, corporate views, and migration from single-store to multi-store models • Plan for migration and adoption risk • Own the AI-assisted parts pricing matrix experience, activation, value demonstration, trust, and override auditing • Own the in-product experience and trade-offs for parts catalogs, ordering, payments, vehicle data, and API integrations • Conduct monthly customer discovery with service advisors, technicians, and owners through video and screen sharing • Build job maps and use customer observations to inform product decisions • Work with the customer advisory board and customer office hours • Run backlog refinement, release readiness, and stakeholder roadmap reviews • Create product documentation and enablement for sales and support teams • Produce clear specifications and acceptance criteria for engineering • Report to the Principal Product Manager for the Shop Management Suite • Work daily with Shop-Ware engineering and closely with onboarding, support, customer success, sales, and marketing

🎯 Requirements

• 5+ years in product management • Full ownership of a core product, beyond a feature area or squad backlog • Experience shipping a complete product customers rely on to run their business • Experience designing or shipping multi-location hierarchy, permissions, role inheritance, or cross-location capability • Experience migrating existing single-location customers to a multi-location model without losing them • Ability to learn a new domain quickly • Understanding of small business owner-operator customers and evidence of learning through direct customer observation • Ability to identify and move product metrics such as adoption, retention, expansion, support volume, or time to value • Ability to identify sunset features and explain the rationale • Technical fluency: ability to read a schema, reason about data flows, work through integration contracts, and assess estimates or designs • Self-direction and ability to set direction and challenge incorrect direction • Hands-on prototyping, data analysis, and use of AI tools for writing, research, and analysis • Experience shipping AI-assisted features to customers and handling model errors is a strong plus • Experience with AI-driven product surfaces, accuracy, evaluation, user trust, consumption-based pricing, and COGS management is optional/preferred • Experience in vertical or SMB SaaS, dealer service, fleet or field-service software, parts catalog/pricing/procurement workflows, embedded payments, partner and integration ecosystems, or lean engineering teams with contract developers is helpful • Automotive experience is helpful but not required

🏖️ Benefits

• Comprehensive benefits package • Opportunity for impact, growth, recognition, and rewards • Equal opportunity and diversity and inclusion commitment

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