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Senior Product Manager, Agent CRM

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $144.1k - $242.3k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on Zillow's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Zillow

Zillow

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Own a core area of the Follow Up Boss CRM product end to end • Set strategy, roadmap and goals, and define success metrics • Spend time with agents and team leaders to understand workflows and translate insights into problems and priorities • Use AI with engineering, design and data science partners to move from prototypes to shipped product in small, frequent increments • Take products to customers and partner with marketing, sales, support and customer success on launches • Talk with agents to evaluate outcomes and determine next steps

🎯 Requirements

• 5+ years of product management experience, or equivalent experience • Track record of owning a product area end to end and shipping work that moved customer and business outcomes • Technical ability to work closely with engineers on AI systems and the data behind them • Demonstrated AI usage through something built, automated or prototyped in the last year • Strong data skills, including forming hypotheses, testing them with data, research and experiments, and acting on findings • Customer-obsessed approach and ability to stay close to user workflows • Clear writing, bias for action, and judgment balancing speed with long-term quality • Nice to have: experience with B2B SaaS, CRM, workflow or data-heavy products

🏖️ Benefits

• Equity awards • Remote work from a physical location of the employee’s choice • Flexibility to work from wherever employees are most productive • Accommodation support for disabilities or special needs

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