Account Manager – Clinical

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Velsera

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🤖 Artificial Intelligence

Healthcare Insurance • Biotechnology • Artificial Intelligence

Velsera is a leading provider of omics analytics solutions, powering precision medicine and enhancing the healthcare and life sciences ecosystem through data and actionable insights. With advanced genomics interpretation platforms, Velsera modernizes patient care by generating clinically actionable reports and integrating workflows on next-generation sequencing (NGS) test menus. Their AI-driven analysis and automation tools accelerate lab delivery of 'omics results, optimize workflow automation, and ensure compliance. Velsera's technology manages the flow of patient samples and applies machine learning to produce accurate and clinically relevant results. The company collaborates with research teams to provide expert insights and supports top pharmaceutical companies and clinical labs globally.

📋 Description

• Build and maintain strong relationships with key decision-makers and stakeholders across your assigned account portfolio • Own net new account growth within small to mid-sized accounts, managing the full sales cycle from prospecting to close • Partner closely with your outside sales counterpart to support joint accounts and ensure a coordinated, seamless customer experience • Develop and execute account plans focused on retention, expansion, and long-term partnership development • Identify and pursue upsell, cross-sell, and expansion opportunities within existing accounts • Lead renewal discussions and support contract negotiations to drive continued customer success and revenue growth • Understand customer business objectives and challenges, positioning Velsera solutions to support their goals • Facilitate regular business reviews and stakeholder meetings to communicate value, outcomes, and future opportunities • Partner cross-functionally with Customer Success, Professional Services, Product, and Support teams to address customer needs • Maintain accurate pipeline activity, account planning, forecasting, and renewal tracking in Salesforce • Develop and deliver compelling presentations, proposals, and business reviews tailored to customer needs • Stay current on Velsera’s product portfolio and the broader clinical genomics and diagnostics landscape • Monitor industry trends and competitive dynamics to identify opportunities and strengthen Velsera’s position • Represent Velsera at industry conferences and events as needed • Travel may be required up to 30%

🎯 Requirements

• 3+ years of experience in a quota-carrying sales, account management, or business development role • Demonstrated success managing and growing a book of business, including net new account acquisition • Strong communication and relationship-building skills, with the ability to engage decision-makers effectively in a remote/virtual selling environment • Ability to manage a high-volume pipeline, prioritize across accounts, and drive opportunities to close • Collaborative mindset with experience working alongside field or outside sales counterparts to support shared accounts • Proficiency with CRM platforms (Salesforce preferred) and standard business productivity tools • Experience in healthcare, clinical laboratory, genetics/genomics, or life sciences (Preferred) • Familiarity with SaaS or data solutions in a clinical or research context (Preferred) • Bachelor’s degree (Preferred)

🏖️ Benefits

• A full-suite of industry-leading benefits (list by location) • Remote work flexibility