Senior Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📋 Program Manager

👻 Ghost score 15%

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Venn Workforce Optimization

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🏥 Healthcare

👥 HR Tech

☁️ SaaS

Healthcare • HR Tech • SaaS

Venn Workforce Optimization is a healthcare-focused workforce optimization and staffing solutions company that provides managed services, vendor and supplier management, advanced scheduling, float-pool and resource management, and transition management. The company combines technology-driven workforce solutions with customizable, scalable services to help health systems improve staffing efficiencies, reduce costs, and create sustainable staffing pathways for patients and providers. Venn positions itself as a partner to healthcare organizations—delivering rapid, measurable ROI through tailored programs rather than a one-size-fits-all MSP.

📋 Description

• Manage the activity and performance of Venn programs with key clients • Serve as point of contact and liaison to clients, suppliers, and VMS partners • Manage the provider placement process between suppliers and clients • Communicate, support, and direct supplier activity • Maintain and update VMS platforms • Provide reporting and analytics according to Venn procedures and client statements of work • Conduct business reviews with clients • Service and further develop existing business accounts • Seek continuous process improvement opportunities • Provide strategic sales support and intelligence gathering • Understand and document client needs and upcoming demand • Manage the VMS process from requisition through credentialing, accounting, and ongoing performance • Ensure workflow steps progress timely within the VMS • Train and support VMS and Venn program users • Review provider presentations for completeness and requirements fulfillment • Manage changes to requirements, requisitions, schedules, and rules of engagement • Ensure compliance with contracts and key performance indicators • Work with VMS partners on capability effectiveness, support, and evolution • Create monthly account activity overviews • Ensure timely timekeeping approvals, invoice accuracy, approvals, and accounting terms • Provide utilization, process effectiveness, forecasting, issue, and opportunity reporting • Conduct client reviews and provide status updates and feedback on providers • Participate in executive team meetings and provide client program updates • Develop and implement client program roadmaps and business plans with leadership • Assist with RFP requests for new business • Serve as an escalation contact for internal and external issues • Handle escalated customer concerns and direct them appropriately • Conduct supplier performance and process improvement review sessions • Conduct client activities and calls to support program adoption • Maintain client accounts and communicate with clients to identify new needs and grow accounts • Assist in the ongoing evolution of the Venn organization • Provide internal strategic sales support and RFP intelligence • May work on special projects or other assigned duties

🎯 Requirements

• Bachelor’s degree preferred • 5+ years of account management experience • 2+ years of experience with MSP or a large client • Previous locum tenens experience preferred • Healthcare sales experience preferred but not required • Ability to create and implement client execution strategies • Relationship and business development skills • Ability to interact at all levels of the business • Excellent communication, negotiation, and presentation skills • Ability to prepare correspondence, proposals, contracts, price quotes, and bids • Expertise in managing and coordinating projects • Attention to detail and strong organizational and multitasking skills • Excellent interpersonal and public relations skills • Knowledge of company products • Industry knowledge preferred but not required • Strong understanding of healthcare recruiting processes and strategies • Strong user experience with Excel, Word, PowerPoint, and VMS platforms • Ability to speak, read, and write; ability to use a telephone and computer • Ability to interpret various instructions • Ability to deal with a variety of variables under only limited standardization • May be required to undergo pre-employment drug testing after a conditional offer

🏖️ Benefits

• Company-paid benefits: Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions • Healthcare benefit options: Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance • Paid parental leave • Company sponsored 401k plan with company matching • PTO accruing at 15 days/year for the first year and increasing with tenure • Remote/work from home job opportunities