Director of Agency Sales

🔥 6 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $130k - $140k / year

⏰ Full Time

🔴 Lead

🤑 Sales

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Veracity Insurance Solutions, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

📋 Compliance

B2B • Compliance

Veracity Insurance Solutions, LLC is a national excess & surplus (E&S) wholesale brokerage and managing general agent that provides in-house underwriting and binding authority with A-rated carriers. The firm specializes in product liability, general liability, professional liability and property insurance across niche sectors (beauty & cosmetics, vitamins & supplements, e-cigarettes/vape, CBD/hemp, sporting goods, consumer and industrial products) and offers program management, risk purchasing group (RPG) management, surplus lines filing, licensing and compliance services for retail agents and businesses nationwide. Veracity is licensed in all 50 states and emphasizes fast turnaround, tailored specialty programs, and broker-focused distribution.

📋 Description

• Establish and reinforce sales expectations, KPIs, accountability standards, and performance goals across both the Producer and Account Management teams • Review pipelines, close ratios, lead response times, conversion rates, revenue performance, and related operational metrics to identify opportunities for improvement • Coach Producers on consultative selling, objection handling, discovery conversations, and value-based selling – and coach Account Managers on retention, coverage accuracy, client relationship management, and account rounding • Provide technical guidance on commercial insurance coverages, underwriting requirements, policy structures, and market placement considerations across both teams • Clearly explain coverage concepts to Producers, Account Managers, and customers as needed, and identify coverage gaps with coaching on how to address them appropriately • Review submissions for completeness, accuracy, and marketability • Support team members in complex client-facing conversations and insurance-related discussions • Maintain expertise in admitted and non-admitted insurance markets and support market placement discussions as needed • Monitor team performance and drive improvement through coaching, process refinement, training, and skill development initiatives • Build and maintain a coaching-oriented culture focused on accountability, performance, and continuous improvement across both functions • Use observations and performance data to identify coaching needs, behavior trends, skill gaps, and opportunities for additional support or accountability • Partner with leadership to identify operational challenges, training opportunities, and performance improvement initiatives • Required to perform other duties as requested, directed, or assigned

🎯 Requirements

• 5+ years of commercial lines insurance experience • 2+ years managing, mentoring, or coaching producers, sales representatives, or account managers – experience leading both functions is strongly preferred • Strong knowledge of commercial insurance coverages including General Liability, Professional Liability, Property, Inland Marine, Workers Compensation, Commercial Auto, and Excess/Umbrella • Strong understanding of underwriting guidelines, eligibility requirements, exclusions, endorsements, audits, certificates, additional insureds, waivers of subrogation, and policy issuance workflows • Experience reviewing insurance submissions for completeness, accuracy, and marketability • Strong understanding of consultative selling, objection handling, discovery conversations, and value-based selling • Experience reviewing sales performance metrics, pipelines, conversion rates, and revenue performance • Excellent communication, leadership, and coaching skills • Preferred CIC, CRM, CPCU, CISR, ARM, or similar insurance designation • Experience working with both admitted and non-admitted markets

🏖️ Benefits

• Health, dental, and vision plans • Amazing work-life balance with 4 weeks of Paid Time Off • 10 Paid Company Holidays with 2 floating holidays • 401K Programs with employer match • Personal assistance programs for support in a healthy personal and work life