Enterprise Insurance Systems Manager

🕒 September 24

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $125k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 0%

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Veracity Insurance Solutions, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Veracity Insurance Solutions, LLC is a national excess & surplus (E&S) wholesale brokerage and managing general agent that provides in-house underwriting and binding authority with A-rated carriers. The firm specializes in product liability, general liability, professional liability and property insurance across niche sectors (beauty & cosmetics, vitamins & supplements, e-cigarettes/vape, CBD/hemp, sporting goods, consumer and industrial products) and offers program management, risk purchasing group (RPG) management, surplus lines filing, licensing and compliance services for retail agents and businesses nationwide. Veracity is licensed in all 50 states and emphasizes fast turnaround, tailored specialty programs, and broker-focused distribution.

📋 Description

• Set and drive the vision for the insurance-systems portfolio • Publish and maintain a 6–12 month roadmap tied to company priorities • Run structured feedback loops with sales, service, operations, and marketing leaders • Own day-to-day administration, configuration, and change decisions within the portfolio • Recommend lifecycle, vendor, and spend decisions with clear options, costs, and impacts • Manage, coach, and develop the administrator team • Set goals, run one-on-ones, and build cross-training • Own the systems register and drive adopt, expand, replace, and retire recommendations • Run a single intake process for system requests across three companies • Own uptime, access controls, configuration standards, change calendar, and audit readiness • Own renewals, license optimization, SLAs, and vendor performance reviews • Partner with InfoSec/GRC and the Risk Manager on least-privilege access, data handling, regulatory requirements, and SOC 2 evidence • Coordinate with Delivery & Automation on integrations and automation • Safeguard data quality and maintain configuration and runbook documentation • Perform other duties as requested, directed, or assigned

🎯 Requirements

• 5+ years owning or administering enterprise SaaS platforms – CRM, agency/policy management, or ERP class – with demonstrated accountability for business outcomes, not administration alone • 2+ years directly managing people: hiring, coaching, and developing platform administrators or analysts • Track record turning competing stakeholder demands into a prioritized roadmap and shipping measurable improvements • Vendor, license, and budget management experience • Technical fluency – comfortable with integrations, APIs, reporting and data tools, and automation concepts • Clear written communication and documentation discipline • Working knowledge of the full insurance policy lifecycle: quote, bind, endorse, renew, cancel, claims • Familiarity with agency operations across MGA, wholesale brokerage, retail agency, and InsurTech distribution models • Insurance industry experience preferred • Hands-on AMS360 or comparable agency management system preferred • HubSpot or Salesforce-class CRM certification preferred • Formal change-management exposure such as ITIL or equivalent preferred • Experience across multiple distribution models preferred • Familiarity with surplus lines filing or insurance licensing workflows, or willingness to partner closely with Compliance and Licensing functions

🏖️ Benefits

• Health, dental, and vision plans • 4 weeks of Paid Time Off • 10 Paid Company Holidays with 2 floating holidays • 401K Programs with employer match • Personal assistance programs for support in a healthy personal and work life • Engage in groundbreaking projects that are reshaping the insurance landscape • Collaborate with a group of dedicated, like-minded professionals • Culture that prioritizes growth and development

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