Business Analyst, AI Agentic Solutions

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

Where this job comes from

Posted on FoodChain ID's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of FoodChain ID

FoodChain ID

501 - 1000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

FoodChain ID is a company specializing in certification and compliance solutions primarily for the food and beverage industry. They offer a wide array of services including food safety certifications, organic and non-GMO certifications, regulatory compliance assessment, and sustainability certifications. They also provide regulatory compliance tools, testing solutions, consulting services, and training to help companies ensure product safety and meet regulatory requirements across global markets. Their expertise extends to brand protection against food fraud, reducing market entry risks, and leveraging technology for product development and compliance analysis. FoodChain ID is dedicated to maintaining transparency and safety in the food supply chain, offering services to over 30,000 customers worldwide.

📋 Description

• Partner with managers across Regulatory Solutions, Enterprise Solutions, Enterprise Sales, and Customer Experience to identify workflows suited for AI agent automation • Document current-state processes, pain points, and requirements • Evaluate workflow challenges and recommend appropriate approved AI tools or platforms • Design, configure, test, and deploy AI agents and automated workflows using no-code/low-code platforms • Liaise with the Product Development Team on AI initiatives requiring custom development • Translate business requirements into user stories, functional specifications, and acceptance criteria • Collaborate with product and development teams through design, build, and testing • Provide business context, use cases, edge cases, and validate outputs through UAT • Configure data connections between AI agents and CRM, ERP, ticketing, SharePoint/Drive, and databases • Provide requirements and data mapping to engineering for custom integrations • Test agent outputs for accuracy, consistency, and reliability • Build monitoring and feedback loops to track performance, adoption, and ROI • Produce process maps, SOPs, agent logic diagrams, and requirements documentation • Train and support end users • Maintain and prioritize the AI agent automation backlog • Track live-agent results against expected outcomes

🎯 Requirements

• 3+ years of experience as a Business Analyst, Business Systems Analyst, Process Analyst, or similar role • Experience evaluating tools/software and configuring workflows or automations • Ability to assess business problems and recommend appropriate tools or approaches, including build-vs-buy and no-code-vs-custom-development decisions • Hands-on experience building or configuring AI agents, chatbots, or workflow automations on at least one no-code/low-code platform, such as Claude Projects or custom GPTs • Understanding of prompt design and agentic AI concepts, including agents, tools, orchestration, and RAG • Ability to gather, document, and translate business requirements into functional specifications and working solutions • Experience mapping data and integrating systems via APIs, connectors, or native integrations • Strong process-mapping and analytical skills, including flowcharts, SOPs, and current/future-state documentation • Excellent written and verbal communication skills • Experience in food safety, food/beverage regulatory compliance, quality assurance, or a related regulated industry • Basic SQL or data-querying skills • Hands-on exposure to Claude, ChatGPT/OpenAI, or Gemini • Prior experience conducting AI/software tool evaluations or vendor assessments • Process improvement or business analysis certification, such as Lean Six Sigma, CBAP, or PMI-PBA • Experience building internal knowledge-base or RAG-style agents using pre-built connectors

🏖️ Benefits

• Remote work arrangement

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