Business Account Specialist – SLED

🔥 18 hours ago

🌪️ Kansas, Minnesota, +1 more states – Remote

🌪️ Kansas – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote

💵 $42k - $68.6k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Verizon

WebsiteLinkedInAll Job Openings

10,000+ employees

📡 Telecommunications

👥 B2C

🏢 Enterprise

💰 $2.3G Post IPO debt on 2025-08

Telecommunications • B2C • Enterprise

Verizon is a multinational telecommunications company that provides wireless, broadband, and network services to consumers, businesses, and government customers across the United States and globally. It operates mobile networks, fixed-line and fiber-optic broadband, and offers related products and services through retail locations and digital channels, while emphasizing innovation, community engagement, and employee development.

📋 Description

• Prospect for new customers while partnering with the sales team to close opportunities • Support account strategy with sales • Support customer success plans • Support contract implementation, migration, and onboarding for new and existing customers • Drive and train adoption of online self-service and My Business features for SLED customers • Resolve customer problems and recommend solutions • Identify opportunities to increase in-person customer interactions for sales representatives • Support quarterly business review preparation, including adoption and additional value-driver reviews • Prioritize service requests based on customer-success impact • Submit credits for review and ensure customer communication and application • Submit and follow up on internal department and Get Support requests • Process feature and order transactions and support renewals • Collaborate with sales to identify upsell, cross-sell, and migration opportunities

🎯 Requirements

• Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience • Valid driver’s license • Eligibility to pass Motor Vehicle Record check • Ability to identify customer opportunities, communicate effectively with customers, support SLED sales representatives, and provide customer service • Experience working with customers to solve problems and create sales • Experience prospecting, selling, sales support, and problem resolution for business accounts • Experience hunting for new business and partnering with sales teams to close sales • Experience growing business with existing customers • Familiarity with crafting customer-focused product programs • Experience resolving customer problems and recommending solutions • Experience managing sales tracking and appointments for a sales team • Ability to work in a fast-paced, multitasking environment

🏖️ Benefits

• Best in class medical, dental and vision • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both • Sales recognition programs with travel, gifts, and other incentives for top performers • Five weeks of paid time off (vacation, holidays, and personal days) • 8 weeks of paid parental leave for eligible new parents • Up to 16 weeks of paid time off for new mothers when paired with short-term disability • Up to $8k per year in tuition assistance • Industry certifications through Verizon’s Get Certified program • Discounts up to 50% off Verizon products and services • Employee discounts • Pet insurance • Medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home & auto insurance • Up to 8 company-paid holidays per year • Up to 6 personal days per year • Paid parental leave • Adoption assistance • Up to 15 days of vacation per year for newly hired employees, increasing with service • Potential premium pay such as overtime, shift differential, holiday pay, and allowances