IT Analyst II

Job not on LinkedIn

🕒 May 30

🦞 Maine – Remote

🦞 Maine – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Versant Power

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

👥 B2C

Energy • Utilities • B2C

Versant Power is a utility company that has been providing electricity to communities in northern and eastern Maine since 1924. The company focuses on enhancing the resilience of its infrastructure while maintaining reliable power distribution. Versant Power offers various services to its customers, including bill payment options, outage restoration, and energy-saving advice. They are also committed to community involvement and environmental goals, reflected in their programs and upgrades to the power grid.

📋 Description

• Be a part of the team that is transforming the power industry of northern and eastern Maine • The IT Analyst II is an intermediate technical position responsible for support, maintenance, design and development for assigned Versant Power Information Systems • Supports the design, development and testing of new applications, application changes, and upgrades associated with the specified applications and related integration tools • Provides technical support, maintenance, development, programming and troubleshooting for Customer Information System (CIS) and the integration with other systems • Provides documentation/project tracking and management reporting to support the department's work plan • Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management • Actively participates in CIS Team meetings and contributes to the decision-making processes • Participates in after-hours call out for application support • Performs other related duties as assigned, including designated duties associated with System Restoration, (SEOP) System Emergency Operations Plan

🎯 Requirements

• Must have a degree in Computer Science or equivalent • Minimum of five (5) years of experience in a client-focused IT support role • Working knowledge of Customer Information Systems (CIS) or Enterprise Resource Planning systems (ERP), and billing systems • Expertise with Oracle preferred or other relational databases such as MSSQL or MySQL • Strong experience writing SQL required, experience with PL/SQL preferred • Reporting expertise and experience with one or more (Cognos, TM1, SQL Server reporting services, and/or Crystal Reports) is a plus • Strong customer service ethic • Ability to work independently or in teams, with minimal or no supervision • Excellent written and oral communication skills • Experience working with MS Office applications, specifically Word and Excel, MS Project a plus • Must be willing to travel for training and User Group participation • Valid driver's license required.

🏖️ Benefits

• Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions. • Work hours are 8:00 A.M. to 5:00 P.M., Monday through Friday. • Off-hour monitoring of emergencies is anticipated.