Director/Senior Director, Partnership Operations

🕒 July 30

🇺🇸 United States – Remote

💵 $120k - $170k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Verto Education

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

✈️ Travel

💼 Consulting

📦 Logistics

💰 $28.9M Series A - Verto Education on 2021-12

Travel • Consulting • Logistics

Verto Education is a provider of first-year, study-abroad college programs that lets students begin their undergraduate education overseas for one to three semesters in locations including Argentina, Czech Republic, England, Italy, and Spain. In partnership with the University of New Haven, Verto delivers accredited courses that award college credit transferable to 60+ U. S. partner institutions and offers pathways with guaranteed admission at select schools, plus mentoring, cultural immersion, expeditions, and financial-aid support for students and families.

📋 Description

• Serve as the lead operational expert on the University Partnerships team • Report to the Chief Strategy Officer and EVP for University Partnerships and serve on the department’s senior leadership team • Drive operational excellence, technology alignment, and strategic execution for key University Partnerships projects and initiatives • Advise the Chief Strategy Officer and senior leadership team on business objectives, key results, and technology integrations • Lead operational strategic planning aligned with enrollment and organizational goals • Oversee and manage the Post-Verto Planning function and student-transition workflows • Configure and oversee standardized reporting processes in Salesforce and external platforms • Identify and resolve operational chokepoints, inefficiencies, and procedural causes • Manage the University Partnerships portfolio, resource allocation, and capacity planning • Establish, track, and manage department-wide KPIs and OKRs; report quarterly and annually on progress • Provide senior-level project management for large-scale initiatives and end-to-end projects • Serve as business-side product owner and technology liaison for Salesforce, Partner Portal, and automation enhancements • Maintain training, SOPs, documentation, and sources of truth • Lead technical scoping and coordination of Partner Portal, Salesforce, and Slate enhancements and optimizations • Partner with Academics, Technology, Admissions, Student Financial Services, Rev Ops, Onboarding, Marketing, and the Chief of Staff • Attend high-stakes meetings on behalf of the Chief Strategy Officer, synthesize takeaways, and ensure follow-through • Lead ambiguous, cross-functional special projects from conception through execution • Oversee strategic initiatives and mitigate operational bottlenecks • Collaborate with executive leadership on annual and quarterly strategic planning cycles

🎯 Requirements

• Fluency in English • Ability to work remotely in a fast-paced, distributed organization • Advanced professional proficiency and hands-on experience managing and configuring dashboards and reports within Salesforce • Ability to translate business processes into technical requirements • Demonstrated success managing large-scale, complex, cross-functional initiatives and organizational change from concept through execution • Exposure to Process Improvement (Lean/Six Sigma) methodologies • 10+ years of professional operations experience • Proven track record in higher education partnerships, business development, or account management • Strong analytical capability and ability to translate complex data into business insights • Exceptional emotional intelligence • Track record of indirectly or directly managing professionals and building trust across matrixed departments • Hands-on experience working with Slate and university database systems (nice-to-have) • Master’s degree in Business, Operations, Technology, or a related field (nice-to-have) • Experience working in high-growth startups, EdTech, or scaling international organizations (nice-to-have) • Legal right to work in the United States; Verto is unable to sponsor visas

🏖️ Benefits

• 100% remote-first organization • Unlimited vacation + Bank Holidays • Uncapped sick time • Medical, dental, & vision insurance • Fully funded Short and Long-Term Disability, and Life Insurance • Paid Parental Leave • 401K • Stock Equity options for every employee