Implementation Manager

🔥 2 hours ago

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Vesta

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

💳 Fintech

☁️ SaaS

🤝 B2B

💰 $30M Series A - Vesta on 2022-01

Fintech • SaaS • B2B

Vesta is an AI-native loan origination system (LOS) that combines human expertise with AI agents to automate and accelerate mortgage origination workflows. Their platform uses AI agents to perform routine actions, quality checks, task routing, and integrations with loan ecosystem providers (100+ integrations including Fannie Mae and Freddie Mac), while letting human teams handle exceptions and change rules. Vesta emphasizes productivity gains for lenders, citing customer results (e. g. , Pennymac) and offers enterprise integrations and services from its San Francisco base.

📋 Description

• Lead end to end implementation projects with clients, from sales handoff through user testing and post-go-live • Manage multiple stakeholders and critical timelines • Become a Vesta product expert, overseeing the configuration and customization of the LOS • Act as a solutions consultant throughout the implementation lifecycle • Collaborate with cross-functional teams, including sales, product, design, and engineering • Develop and maintain project documentation • Build strong relationships with customer stakeholders, acting as a trusted advisor

🎯 Requirements

• Experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders • Experience juggling several different workstreams at a time • Understanding of how software is deployed within mature enterprise organizations • Ability to marry project planning with actioning • Ability to advocate for customer needs as well as company needs • High degree of curiosity and willingness to understand the mortgage ecosystem.

🏖️ Benefits

• Robust medical, vision, & dental coverage (~100% of employee premiums are covered) • 401(K) plan offering • Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) • Remote-first culture with a hub in San Francisco • Generous Work-From-Anywhere & Wellness Benefits • Monthly Doordash benefits • Open & encouraged flexible time off • Company offsites to get to know the team!