Technical Writer

🔥 12 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 25%

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Logo of VetsEZ

VetsEZ

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

VetsEZ is a company specializing in digital transformation within the federal sector. It provides solutions such as PMO (Project Management Office), software solutions, and data solutions to its clients. VetsEZ is actively involved in securing and managing large contracts, such as a 5-year, $158M contract for Community Care Development, Security, and Operations (CCDSO) Support Services, and a 5-year, $415M contract for Health Middleware and Data Management (HMDM) DevSecOps Support Services. The company also supports the Veterans Affairs (VA) through prescription drug monitoring programs and other health data management services. VetsEZ focuses on leveraging technology to improve healthcare and data management for federal clients.

📋 Description

• Create, edit, and coordinate complex IT-related documentation, including presentations, manuals, reports, policies, procedures, and specifications • Develop and distribute communications concerning product releases, core functions, and process or policy changes • Edit documentation for style, clarity, consistency, and compliance with customer guidelines • Provide feedback on drafts and participate in documentation review sessions • Research complex technical concepts to create and update technical documents, workflows, and user manuals • Conduct interviews with technical staff and collaborate with end-users to gather accurate information for comprehensive documentation • Document and communicate organizational processes • Develop training materials • Conduct process and code deployment training to support adoption across people, processes, and technology • Take on additional tasks and responsibilities as needed to support team objectives and ensure project success

🎯 Requirements

• Bachelor's degree in English, journalism, computer science, or a related discipline • At least five years of relevant technical writing experience • Proficiency with Microsoft Word, Excel, Project, SharePoint, and PowerPoint • Strong understanding of good documentation practices • Experience across all phases of the System Development Life Cycle (SDLC) • Experience creating User Requirements Documents and translating requirements into Functional Requirements Documents and Design Documents, when applicable • Previous software development experience • Experience with change management and functional, regression, and performance testing • Ability to develop and maintain documentation supporting coding, final code distribution, training, and code deployment • Strong written and verbal communication skills • Attention to detail • Ability to translate complex technical concepts into clear, accurate documentation • Ability to collaborate with technical staff and end-users to understand functional requirements, develop processes and procedures, and deliver documentation and deployment training • U.S. Citizenship is required • Must successfully complete a background check • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position • Must reside within the continental US • Sponsorship is not offered

🏖️ Benefits

• Medical/Dental/Vision • 401k with Employer Match • PTO + Federal Holidays • Corporate Laptop • Training Opportunities • Remote Opportunity

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