Client Success Manager, Public Sector

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🐻 Alaska, Hawaii, +8 more states – Remote

🐻 Alaska – Remote 🌺 Hawaii – Remote 🦞 Maine – Remote 🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote ⚓ Rhode Island – Remote 🗿 South Dakota – Remote 🍁 Vermont – Remote 🧀 Wisconsin – Remote

💵 $99.5k - $128.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Virta Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness • Health Tech

Virta Health is a healthcare company focused on reversing type 2 diabetes and promoting sustainable weight loss through a nutrition-first approach. The company offers personalized treatment plans that help individuals reduce or eliminate the need for diabetes medications. Virta collaborates with organizations and healthcare providers to deliver transformative outcomes in metabolic care. Their approach is evidence-backed, emphasizing the importance of lifestyle and dietary changes to achieve lasting health improvements and weight management.

📋 Description

• Manage a portfolio of public-sector customers and serve as their primary strategic partner. • Lead business reviews focused on engagement, outcomes, customer value, and long-term success. • Build strong relationships with benefits leaders, HR teams, consultants, and executive stakeholders. • Partner cross-functionally to advocate for customer needs and deliver an exceptional customer experience. • Identify customer risks, expansion opportunities, and strategic initiatives that strengthen partnerships. • Share customer feedback internally to improve products, processes, and overall customer experience.

🎯 Requirements

• 5+ years of experience in Customer Success, Account Management, Consulting, Healthcare, Benefits, or a related customer-facing role. • Strong relationship-building, communication, and presentation skills. • Ability to manage multiple priorities while driving customer outcomes. • Experience partnering with executive-level customer stakeholders. • Demonstrates a proactive use of AI tools to improve individual output and efficiency.

🏖️ Benefits

• Virta has a location based compensation structure • Security and privacy training will be provided • Offers Equity