Scheduling Specialist – Orthopedics

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🔥 18 minutes ago

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Logo of Lourdes Health System

Lourdes Health System

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Lourdes Health System is a comprehensive healthcare provider, offering a wide range of medical services including heart care, cancer care, neuroscience, orthopedics, OB/GYN, urgent care, surgery, and transplant care. It operates multiple hospitals and urgent care centers across South Jersey, providing telehealth and virtual visit options for convenient access to care. The organization is committed to community health, offering services such as mobile health units, health education, nutrition support, and free cancer screenings. Lourdes Health System aims to build trustful partnerships with patients, providing life-saving procedures and a supportive healthcare experience.

📋 Description

• Administratively coordinates and monitors the patient throughout the patient experience including scheduling of appropriate appointments, documentation, and insurance coordination in a fast-paced, busy Virtual Call Center Environment setting. • Provides professional customer service to patients. • Responsible for making and scheduling future patient appointments and performing a variety of tasks related to the scheduling. • Obtains and verifies necessary demographic and insurance information. • Maintains and update current information on physician schedules ensuring that patients are scheduled properly. • Interacts professionally with other employees, customers and suppliers. • Completes additional projects and duties as assigned by manager.

🎯 Requirements

• High school diploma or GED • Previous medical clerical experience • Understanding medical terminology • Experience working with Navinet, ECW, EPIC • Experience working in a multispecialty group practice or healthcare system preferred • One year experience in insurance authorizations desirable

🏖️ Benefits

• medical/prescription, dental and vision insurance • health and dependent care flexible spending accounts • 403(b) (401(k) subject to collective bargaining agreement) • paid time off • paid sick leave as provided under state and local paid sick leave laws • short-term disability and optional long-term disability • colleague and dependent life insurance and supplemental life and AD&D insurance • tuition assistance • employee assistance program that includes free counseling sessions

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