Client Implementation Manager

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🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Virtual Peaker

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

⚡ Energy

💰 $16.6M Series A on 2022-02

Consulting • Logistics • Energy

Virtual Peaker is a technology company specializing in providing a cloud-based, end-to-end platform for modern utilities to manage and optimize distributed energy resources (DERs). Their platform focuses on creating virtual power plants, enabling demand response programs, and enhancing grid resilience. They work with investor-owned utilities, municipal utilities, and cooperatives to leverage smart in-home devices and boost customer engagement. Virtual Peaker helps utilities modernize their grids through solutions like EV charging, incentive processing, and demand forecasting.

📋 Description

• Support end-to-end implementation of program launches and expansions for Virtual Peaker clients • Serve as a point of escalation during implementation and build trusted relationships • Manage and mentor a team of implementation staff, setting expectations and providing feedback • Improve implementation processes and documentation • Own implementation KPIs • Lead implementation of new program and product launches with Virtual Peaker clients • Deliver programs and products accurately, on time, and with seamless handoffs • Perform other relevant and appropriately scoped duties as assigned that contribute to Virtual Peaker’s success

🎯 Requirements

• Bachelor’s degree from an accredited institution required • 5+ years of professional experience in software implementation, SaaS onboarding, or technical project management • Experience in program development and management, ideally within a B2B SaaS or technology environment • Understanding of utilities, clean energy and grid modernization issues, including DERs • Strong organizational skills, including project management, process design, and cross-functional coordination • Ability to travel as needed • Focused, proactive, and customer-centric approach • Strong EQ and comfort with ambiguity • Ability to thrive in a fast-paced environment

🏖️ Benefits

• Remote-work stipend • Equity • Full benefits medical, dental, vision • 401k • Generous vacation time • Sick leave • Holidays • Stock options • Remote-first stipend • Health, dental, and vision insurance

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