Clinical Field Specialist

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VitalConnect

51 - 200 employees

Founded 2011

📡 Telecommunications

Healthcare • Telecommunications • Technology

VitalConnect is a healthcare technology company that specializes in remote patient monitoring solutions, particularly for cardiac health. Their flagship product, the VitalPatch RTM, enables real-time streaming of vital signs, allowing healthcare providers to monitor patients' conditions from the comfort of their homes. VitalConnect is especially relevant in the context of COVID-19, as their technologies facilitate the safe monitoring of patients while minimizing caregiver exposure. The company's innovative approach in telehealth has made it a key player in optimizing patient care.

📋 Description

• Provide comprehensive educational and clinical customer support to effectively implement VitalConnect’s solutions into customer sites • Supporting field personnel by providing onsite and virtual clinical education and training through presentations and demonstrations about merits and proper clinical usage of company products • Collaborating with various departments within customer organization to implement onsite clinical evaluations to ensure clinical acceptance of all technological devices • Educating customers on the merits, proper clinical procedures, and usages of clinical devices • Establishing and sustaining effective relationships with external customers while working with sales teams to drive clinical value • Developing and delivering a customized training and support plan for VCI solutions at customer sites • Ongoing customer support either in person or by phone/video conference • Submitting detailed documentation while onsite at customer accounts within designated time frame • Maintaining product knowledge as product operations and/or features change • Assisting in various internal projects as assigned

🎯 Requirements

• Willing and able to travel up to 75% • Excellent written and verbal communication • Strong analytical, interpersonal and organizational skills • Ability to successfully manage multiple priorities in a fast-paced environment • Ability to work independently or as a team player in cross-functional projects • Friendly and approachable presence; enjoys developing relationships at all levels of the organization • Proficiency in Microsoft Office and other computer software

🏖️ Benefits

• medical • dental • 401K retirement plan

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