CRM Assistant

🔥 2 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $23 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Vitu

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🚘 Automotive

☁️ SaaS

🏛️ Government

💰 Series unknown on 2015-02

Automotive • SaaS • Government

Vitu is a technology company that provides end-to-end vehicle lifecycle and e-government solutions, connecting lenders, dealerships, remarketers, consumers and jurisdictions. Its platform and APIs support digital title & registration (including 50-state interstate processing and a National Title Exchange), electronic lien & title (ELT), accelerated title and payoff workflows, digital signatures, vehicle history and driver license inquiries (in select states), fleet registration compliance, and compliance training. Vitu emphasizes nationwide coverage, integrations for dealers and lenders, developer APIs, and security/compliance (SOC 1 Type II audit and approved NMVTIS data provider).

📋 Description

• Enter and maintain accurate customer data within the CRM system, ensuring data integrity and consistency. • Assist with data cleansing and regular updates to eliminate duplicate records and enhance data quality. • Collaborate with sales, marketing, and customer service teams to support their CRM-related needs and ensure alignment with overall business goals. • Generate and distribute standard reports and dashboards to provide insights into customer interactions and trends. • Provide user support and training to internal teams on CRM tools, features, and best practices. • Assist in the development of CRM workflows, automation, and integration with other software tools. • Monitor CRM system health and troubleshoot minor technical issues, escalating complex problems to the appropriate IT personnel if necessary. • Contribute to the continuous improvement of CRM processes and procedures to enhance efficiency and user experience. • Stay up-to-date with industry trends and best practices in CRM management and technology.

🎯 Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience) • Experience working with a CRM platform (Salesforce, HubSpot, Zoho, or similar) • Strong attention to detail and organizational skills • Excellent communication and interpersonal abilities • Proficiency in Microsoft Excel, Google Sheets, or similar tools • Analytical mindset with a willingness to learn data and performance metrics

🏖️ Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement