
201 - 500 employees
🛍️ eCommerce
eCommerce
Vivid Seats is a leading online ticket marketplace founded in 2001, based in Chicago. The company focuses on connecting fans with live events, artists, and teams, offering a wide selection of tickets for sold-out and premium events. Known for its exceptional customer service and an innovative Vivid Seats Rewards program, the platform enhances the consumer experience through proprietary software and technology, uniting people through shared experiences in live entertainment.
🔥 9 minutes ago
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201 - 500 employees
🛍️ eCommerce
eCommerce
Vivid Seats is a leading online ticket marketplace founded in 2001, based in Chicago. The company focuses on connecting fans with live events, artists, and teams, offering a wide selection of tickets for sold-out and premium events. Known for its exceptional customer service and an innovative Vivid Seats Rewards program, the platform enhances the consumer experience through proprietary software and technology, uniting people through shared experiences in live entertainment.
• Build, QA, and deploy email, push notification, and in-app messaging campaigns within Braze using HTML, CSS, Liquid, and reusable content components. • Leverage Braze, Liquid, customer attributes, events, Catalogs, Connected Content, and audience data to create highly personalized customer experiences. • Configure audiences, validate personalization, troubleshoot campaign issues, and ensure accurate, on-time deployment of CRM campaigns with exceptional attention to detail.
• 3+ years of hands-on experience building and deploying campaigns within Braze. • Advanced experience creating and managing Braze Campaigns, Canvas journeys, Content Blocks, Catalogs, and Connected Content. • Strong proficiency with Liquid templates, conditional logic, personalization, and dynamic content. • Strong HTML and CSS email development skills with the ability to code, QA, troubleshoot, and modify responsive email templates without engineering support. • Experience configuring audiences using customer attributes, custom events, purchases, and behavioral segmentation. • Experience building and deploying personalized email, push notification, and in-app messaging campaigns at scale. • Strong QA experience including email rendering, personalization validation, link testing, and deployment verification. • Ability to troubleshoot Liquid logic, audience configuration, and Braze campaign issues independently. • Working knowledge of SQL, APIs, webhooks, and relational data structures is a plus. • Exceptional attention to detail with the ability to manage multiple campaign builds and deadlines. • Candidates should be prepared to discuss previous experience building dynamic, personalized CRM campaigns within Braze using HTML and Liquid.
• Flexible work arrangements • Health insurance
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