Enrollment Specialist

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Vivo Care

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2025

☁️ SaaS

🤝 B2B

SaaS • B2B

<Vivo Care> is a healthcare technology company that provides remote patient monitoring (RPM), chronic care management (CCM), and managed clinical monitoring services through a turnkey software platform, connected devices, and U. S. nurse-led clinical support. It partners with physician practices, hospitals, ACOs, and other providers to improve patient engagement, clinical outcomes, workflow efficiency, and revenue through real-time data, device integration, and billing/reimbursement support.

📋 Description

• Responsible for making outbound and receiving inbound calls to enroll patients in the program(s) • Educating patients on the importance of remote patient monitoring and chronic care management • Guide patients in the setup of their new medical devices over the phone • Investigate equipment problems, troubleshoot, and provide a resolution • Provide an exceptional patient experience • Work with Enrollment Manager to achieve company objective

🎯 Requirements

• Phone or Call Center experience required • Enrollment/Medical Sales experience preferred • Medical Assistants preferred • Technical aptitude to pass our typing and computer literacy test • You are internally driven, motivated to prove yourself, and want to see your contributions make a real impact in people's lives • You are also comfortable communicating with patients over the phone, overcoming objections, and have good problem-solving skills • Patience and exceptional listening skills • Pay close attention to detail • Dedication to finding a resolution • Confidence in multitasking • “Challenge accepted” attitude • Bilingual preferred (Spanish)