IT Operations Specialist, IAM

🔥 13 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $70k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Vori Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

🏢 Enterprise

🧘 Wellness

💰 $15.1M Series A on 2021-07

Healthcare • Enterprise • Wellness

Vori Health is a virtual-first musculoskeletal (MSK) medical practice that provides doctor-led care teams delivering diagnosis, personalized treatment plans, non-opioid pain management, virtual physical therapy, medical imaging coordination, surgical support, second opinions, and healthy lifestyle coaching. The company operates a digital care platform that serves individual members and enterprise customers (employers, health plans, and brokers), accepts major insurances including Medicare, and focuses on back, neck, joint, and sports-related orthopedic conditions.

📋 Description

• Own day-to-day IT Access Control and serve as an escalation point for complex issues • Administer Entra ID tenants, users, groups, licenses, and directory integrations • Implement RBAC, manage identity lifecycles, and perform access reviews and audits • Configure and maintain PIM, Conditional Access policies, MFA, and SAML/OIDC SSO integrations • Administer Teams, Slack, and Zoom workspace settings, user access, channels, and integrations • Configure and support access management for business applications • Manage administrative access controls to support application security, prevent data exfiltration, and maintain automated security and application patching • Own and improve employee onboarding and offboarding processes • Provision hardware, accounts, system access, and security controls for new hires • Partner with People Ops, Security, and Compliance teams on healthcare and privacy requirements • Ensure timely deprovisioning and asset recovery during offboarding • Support IT security initiatives aligned with HITRUST, SOC 2, HIPAA, and healthcare data protection standards • Complete UAR access reviews and document IT processes and controls • Remediate risks and implement controls with Security and Compliance teams • Escalate complex IT support issues across corporate and clinical teams • Ensure high availability, performance, and reliability of core IT systems supporting telehealth operations • Identify operational gaps and implement improvements to reduce incidents and support friction • Support a distributed remote workforce, focusing on clinician and care team workflows • Create and maintain IT documentation, runbooks, and standard operating procedures • Mature IT access management practices, including least privilege, RBAC, and just-in-time access • Contribute to tooling evaluations and implementations as the organization scales

🎯 Requirements

• 3+ years of experience in IT Operations, Security, or Access Control • Strong experience administering Entra ID or similar cloud IAM solution • Experience supporting remote-first or distributed teams • Strong troubleshooting skills across SaaS applications, endpoints, and identity systems • Excellent communication skills and a customer-focused mindset • Experience operating in regulated environments (healthcare, fintech, or similar) • Knowledge of HITRUST, HIPAA, SOC 2, or healthcare IT compliance standards • Experience with device management, MAM, and endpoint security tools • ITIL or other ITSM framework exposure • Microsoft Certified: Identity and Access Administrator Associate (SC-300), MS-102 (Administrator Expert), or similar certification preferred • Authorized or able to provide required documents to work in United States or Canada