Technical Deployment Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Voxel

WebsiteLinkedInAll Job Openings

11 - 50 employees

🍽️ Food & Beverage

🏭 Manufacturing

💼 Consulting

Food & Beverage • Manufacturing • Consulting

Voxel is a company that provides a site intelligence platform aimed at enhancing safety and operational efficiency for industries such as food and beverage, grocery and retail, logistics and supply chain, manufacturing, and ports and customs. By offering insights and actionable intelligence, Voxel empowers safety and operations leaders to make strategic decisions. The platform focuses on protecting the workforce and accelerating operational performance, emphasizing security and strategic visibility.

📋 Description

• Execute end-to-end technical implementations, from kickoff and site readiness through go-live and handoff to Customer Success • Configure and deploy Voxel's edge AI platform, including camera integration, device setup, and connectivity validation • Work directly with customer IT, network, and security teams to complete network readiness checks, firewall and proxy configuration, and access requirements • Produce technical documentation that helps customers secure internal IT and security approvals • Troubleshoot deployment issues across networking, camera systems, and edge hardware, escalating to Engineering when needed • Manage implementation timelines, track progress, and communicate status, risks, and next steps clearly to internal and customer stakeholders • Coordinate onsite installations, including travel to customer sites for more complex deployments • Contribute to and continuously improve implementation playbooks, checklists, and best practices so deployments get faster and more consistent • Capture customer feedback and deployment friction and share it with Product and Engineering to improve the platform

🎯 Requirements

• 3–6 years of experience in technical implementation, deployment engineering, network or systems administration, or a similar customer-facing technical role • Solid working knowledge of networking and security fundamentals: TCP/IP, VLANs, routing, firewalls, proxies, VPNs, and SSL • Hands-on experience with security camera or video surveillance systems (IP cameras, NVRs/VMS, RTSP streams), or the ability to learn new camera systems quickly • Experience managing multiple technical projects at once and driving them to completion on schedule • Clear, confident communication with both technical and non-technical stakeholders • Comfortable operating independently in a fast-paced, evolving environment • Willingness to travel to customer sites as needed • Relevant certifications (CCNA, Network+, Security+, PMP, or similar)

🏖️ Benefits

• generous health, dental, and vision insurance • competitive paid parental leave • equity through our Equity Incentive Plan • generous PTO and flexible work arrangements • daily in-office meals • team events and team-building • 401(k) • HSA/FSA options • pre-tax commuter card