Director, Technology

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105k - $165.4k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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VSP Vision Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1955

🏥 Healthcare

📣 Marketing

🍽️ Food & Beverage

Healthcare • Marketing • Food & Beverage

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

📋 Description

• Provide strategic direction across technology functions such as software engineering, platform system development, information security, enterprise architecture, infrastructure, and PMO/program or project management • Set direction for strategic business and technology challenges • Align technical infrastructure, architecture, application systems, and related business processes with enterprise and GTS strategies • Ensure proper functioning and cohesive implementation across teams • Serve as a strategic resource for complex business and technology problem-solving and direction setting • Manage relationships with peers, executive stakeholders, and team members • Plan year, multi-year, and program-level initiatives with business stakeholders • Prepare, deliver, and utilize technical vision, strategy, and enterprise roadmaps • Engage teams, peers, business stakeholders, and industry experts in innovation and strategic dialogue • Drive strategic or transformational change within the functional area and business • Identify and lead industry best practices • Participate in Global Technology Solutions enterprise-level planning and strategy development • Actively manage functional and business-level risk • Monitor direct reports’ performance; provide coaching and counseling; conduct performance reviews; recommend salary increases • Identify and prioritize training needs • Maintain effective communications across technical functional areas and externally • Prepare and monitor KJAs for direct reports • Participate in department budget development and monitor expenses • Monitor turnover, productivity, staffing, and overall performance

🎯 Requirements

• Bachelor’s degree in related field or equivalent experience • Minimum of 2 additional years of experience related to functional area • Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports • Broad technology, business acumen, and leadership skills • In-depth knowledge of technology for functional areas of responsibility, preferably within healthcare environment • Wide-range knowledge of business systems and processes, especially industry best practices • Demonstrated skills in implementing technology to achieve business objectives • Strong strategic planning capabilities • Excellent verbal and written communication skills • Ability to regularly exercise discretion and independent judgment • For remote roles, high engagement in virtual environments, including maintaining camera presence during meetings • Advanced knowledge of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and associated platform capabilities • Experience defining Salesforce platform strategy, governance frameworks, Center of Excellence operating models, prioritization, standards, and multi-year roadmap planning • Understanding of Salesforce architecture, application lifecycle management, SDLC, release management, and platform modernization • Experience managing complex multi-org, multi-cloud Salesforce environments • Deep understanding of MuleSoft and API-led integration architecture • Experience integrating Salesforce with enterprise applications, customer platforms, analytics solutions, and identity management services • Experience leading DevOps practices using Copado, Gearset, Salesforce DevOps Center, GitHub, or equivalent CI/CD platforms • Experience defining enterprise AI strategies within CRM platforms, including Salesforce Agentforce, Einstein, generative AI, and agentic AI • Understanding of AI governance, intelligent automation, and responsible AI adoption • Experience with Salesforce Data Cloud (Data 360), including customer data strategy, identity resolution, audience segmentation, data quality, governance, and activation of unified customer profiles • Knowledge of Salesforce security architecture, Salesforce Shield, compliance controls, data governance, audit requirements, and platform resiliency in regulated environments, including SOX, HIPAA, and privacy standards • Must comply with VSP Vision Information Security and Privacy Policies • VSP Vision performs pre-employment substance abuse testing

🏖️ Benefits

• Eligible bonuses and commissions may be included as part of the compensation package • VSP Vision benefits are referenced in the posting (specific benefits not listed)