Clinical Application Support

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Vytalize Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

☁️ SaaS

⚕️ Healthcare Insurance

💰 $100M Series C - Vytalize Health on 2023-02

Healthcare • SaaS • Healthcare Insurance

Vytalize Health is a healthcare technology and services company that helps primary care practices and Accountable Care Organizations (ACOs) transition to value-based care. It combines data-driven analytics, virtual and in-home clinical support, and care management services to improve patient outcomes, enable Medicare-approved remote services for chronic conditions, and help practices earn shared savings under value-based contracts. Vytalize partners with independent PCPs, group practices, community health centers and existing ACOs to deliver clinical enablement, practice-tailored workflows, and performance insights.

📋 Description

• Serve as a primary point of contact for EHR-related support, configuration guidance, and workflow troubleshooting for internal teams and provider practices • Identify, own, and resolve EHR and clinical application issues through full resolution, coordinating with vendors and internal stakeholders • Support practice onboarding, including EHR access setup, workflow discovery, CEHRT review, and system readiness validation • Analyze clinical workflows to improve documentation, coding, and structured data capture at the point of care • Develop and maintain standardized EHR workflow guidance, templates, and reference materials • Promote optimized clinical documentation and discrete data capture to reduce reliance on manual chart abstraction • Support configuration and optimization for patient flagging, diagnosis code workflows, and quality-focused documentation • Collaborate with internal teams and EHR vendors on workflow enhancements supporting value-based care initiatives • Contribute to clinical data optimization projects by identifying workflow gaps and structured data improvements • Assist with EHR integrations, clinical data feeds, vendor transitions, and ongoing maintenance • Support QRDA I file acquisition through practice/vendor extraction coordination, file validation, and error follow-up • Participate in CEHRT compliance verification and documentation activities

🎯 Requirements

• Associate’s degree in healthcare, business, information systems, or related field required • 1–3 years of experience supporting EHR systems, clinical applications, or healthcare technology environments • Direct experience working with provider practices, clinical staff, or healthcare operations teams • Working knowledge of common EHR platforms such as Epic, NextGen, Athenahealth, Practice Fusion, Allscripts, or similar systems • Understanding of clinical workflows, documentation practices, and structured data capture for quality reporting purposes • Strong analytical and problem-solving skills with a track record of seeing issues through to resolution • Clear written and verbal communication skills, with the ability to translate technical concepts to non-technical audiences • Strong organizational skills with attention to detail and documentation discipline • Ability to manage priorities effectively in a fast-paced, evolving environment • Proficiency with Microsoft Office and collaboration tools including Teams and SharePoint • Maintain confidentiality, data security, and professionalism at all times • Willingness to learn new systems, workflows, and healthcare programs