Senior Solution Adoption Consultant

Job not on LinkedIn

🔥 12 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

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Waystar

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $709.2M Post-IPO Secondary - Waystar on 2025-09

Healthcare • SaaS • Artificial Intelligence

Waystar is an AI-powered healthcare revenue cycle software company that provides a unified, cloud-based platform to simplify healthcare payments and automate the end-to-end revenue cycle for healthcare providers. Its platform covers financial clearance (eligibility verification, patient estimation, prior authorizations), patient financial care, clinical integrity and revenue capture (charge and DRG anomaly detection), claim and payer payment management, denial recovery, and analytics and reporting, with integrations to EHRs and payer systems. Waystar serves hospitals, health systems, physician and specialty practices, ambulatory surgery centers, and other provider organizations, leveraging agentic, generative, and predictive AI to accelerate reimbursement, reduce denials, and improve financial visibility and patient payment experiences.

📋 Description

• Deliver consistent, predictable, and high-quality implementations across health systems and hospital clients • Lead implementation experiences for Waystar’s Patient Access solutions supporting eligibility, coverage detection, prior authorization, estimation, and presumptive eligibility data integrations • Serve as the senior subject matter expert for patient access revenue cycle implementations • Lead complex client engagements according to project objectives, contractual commitments, and Waystar best practices • Manage competing priorities, mitigate risks, and drive successful project outcomes • Build and maintain executive-level trusted advisor relationships with client stakeholders, key influencers, and internal leadership teams • Provide strategic guidance that drives solution adoption, value realization, and long-term customer success • Resolve complex implementation challenges by identifying root causes, assessing impacts, recommending solutions, and facilitating alignment • Identify project risks, dependencies, and improvement opportunities; drive mitigation plans, manage escalations, and influence decisions • Develop and champion a strategic vision for customer success • Communicate recommendations to executive stakeholders and demonstrate solution value • Mentor team members and contribute to continuous improvement of implementation methodologies and best practices

🎯 Requirements

• 7+ years working in the healthcare revenue cycle • Proven leadership and issue resolution abilities • Strong software and technology acumen, including basic database principles and data exchange formats • Strong process orientation, problem-solving and troubleshooting skills, and commitment to quality • Knowledge of HIPAA regulations • Knowledge of healthcare terminology • Proficiency with Microsoft Office Suite • Good written and oral communication skills; team player • Experience with EDI and/or healthcare transactions necessary • Ability to travel up to 20% • Preferred: knowledge of Epic or Meditech EMR • Preferred: payer plan benefit information • Preferred: payer/hospital contracts • Preferred: healthcare code sets such as 270, 278, FHIR, and API • Preferred: eligibility benefit verification • Preferred: obtaining prior authorizations from payer sites

🏖️ Benefits

• Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package, including 3 medical plans with Health Saving Account company match • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays • Flexible time off for exempt team members + 13 paid holidays • Paid parental leave, including maternity and paternity leave • Education assistance opportunities • Free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups