Director, Career Products – User Adoption

🕒 October 21

🗽 New York – Remote

🗽 New York – Remote

💵 $45 - $70 / hour

⏰ Full Time

🔴 Lead

🌱 Product Adoption Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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LEE

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

🤝 Non-profit

Consulting • Marketing • Non-profit

LEE is a diverse, nonpartisan network of values-aligned leaders at all stages of life and career. We operate as guides to our members in their civic leadership journey providing 1:1 coaching, meaningful member-to-member connections, and skill-building opportunities to support and inspire them to increase equity in communities everywhere. Our mission is to build a diverse, enduring movement of leaders engaging civically to end the injustice of inequity, facilitating career growth in policy, advocacy, or organizing while encouraging members to take action and run for office.

📋 Description

• Support the growth, user activation, and partner growth for LEE members, hiring partners, and fellowship hosts • Own LEE’s Career Products from the user adoption and partner success side • Build B2B pipelines, establish service-delivery standards, and drive active member profile completion • Collaborate with Policy & Advocacy, Partnerships, Platform Team, Member Engagement, and LEE partners • Pitch the platform to generate leads and onboard new hiring partners • Track member profile drop-offs and run targeted engagement campaigns to drive platform adoption • Embed the platform into core team programs with fellowship leads, coaches, and marketing • Prioritize feature backlogs, define UX improvements, and run tests to validate conversion lift • Review platform usage metrics and adjust marketing, outreach, or tool features based on data • Drive member platform sign-ups and profile completion • Enable staff to integrate platform workflows and digital-forward tools into member-facing experiences • Improve career products and member skill-building using policy and advocacy marketplace knowledge • Develop lead generation strategies and convert prospective organizations into hiring partners and fellowship hosts • Monitor and analyze user engagement funnels to improve conversion rates and partner retention • Act as internal Product Lead for Momentum, translating user data into product requirements • Partner with the Platform Team and external tech vendors to test, ship, and measure feature releases • Lead or contribute to special projects and provide short-term team or project coverage

🎯 Requirements

• Bachelor’s degree or commensurate years of work experience; candidates without a Bachelor’s degree require 4 additional years of relevant experience • Associate’s degree with 2 additional years of relevant experience accepted • 6+ years of relevant professional work experience in customer success, product growth, partnerships, or B2B lead generation • Data and AI fluency using digital products, CRM tools, and platform funnel analytics • Proven ability to build relationships and translate value propositions across diverse audiences • Experience mapping end-to-end user journeys to optimize platform workflows and expand partner engagement • Excellent planning, organizational, and project management skills • Ability to communicate and collaborate within a geographically dispersed team • Strong commitment to LEE’s mission, core values, and theory of change • Knowledge of policy, advocacy, or public sector leadership pathways preferred • Experience managing the launch phase of an early-stage digital marketplace platform or software tool preferred

🏖️ Benefits

• Generous compensation • Flexible scheduling • Competitive, values-driven benefits package • Medical coverage • Dental coverage • Vision coverage • Ten days of annual sick leave • Weekly overtime pay eligibility for non-exempt employees • Reasonable accommodations for individuals with disabilities

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