Policy Administration – Insurance Operations Manager

Job not on LinkedIn

🔥 2 minutes ago

🌐 United States, Australia, +4 more countries – Remote

🇺🇸 United States – Remote 🇦🇺 Australia – Remote 🇨🇦 Canada – Remote 🇳🇿 New Zealand – Remote 🇬🇧 United Kingdom – Remote 🇩🇪 Germany – Remote

💵 $80 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Weekday (YC W21)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

👥 HR Tech

☁️ SaaS

Consulting • HR Tech • SaaS

Weekday is a modern recruitment platform that combines AI technologies with a vast database of potential candidates, aiming to streamline the hiring process for companies in India. They offer various services, including a proactive outreach approach that helps employers connect with top talent, as well as tools for candidates to easily apply for jobs. Weekday's emphasis on candidate engagement through multiple channels, including email, WhatsApp, and phone calls, sets it apart in the competitive landscape of recruitment agencies.

📋 Description

• Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery • Create processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks • Write “golden” reference responses at experienced insurance-operations quality • Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards • Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions • Provide written feedback to improve model behavior • Participate in onboarding office hours and calibration sessions

🎯 Requirements

• 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management • Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention • Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes • Ability to translate policy and procedural requirements into precise operational steps • Excellent written communication, process discipline, and high attention to detail • Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions • Experience across multiple P&C lines or insurance platforms • Billing, premium audit, producer licensing, or forms-management experience • Experience implementing or testing a policy administration system • Lean, Six Sigma, project-management, or operations credential • Experience leading service teams or establishing operational controls

🏖️ Benefits

• Minimum 20 hours per week (ideally 40+) • Role starts immediately • Reasonable accommodations upon request