Field Service Engineer II – Automation, Drives

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🔥 0 minutes ago

🍑 Georgia – Remote

🍑 Georgia – Remote

💵 $80.5k - $100.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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WEG Electric Corp. (USA)

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

WEG Electric Corp. (USA) is the U. S. operation of WEG, a global manufacturer and solutions provider of electric motors, drives, gearboxes, generators and integrated motion and power systems. The company develops industrial hardware (motors, drives, hydrogenerators, battery energy storage systems and charging equipment), digital Industry 4. 0 solutions for equipment monitoring and automation, and power-generation solutions including wind, thermal, solar and biomass projects. WEG serves heavy industry segments such as mining, steel, water, pulp & paper, oil & gas, marine, food & beverage, agribusiness and data centers, and emphasizes efficiency and sustainability across its offerings. The firm is a large global employer (text notes ~49,300 employees and ~5,500 engineers) with products and services present on five continents.

📋 Description

• Perform installation, startup, commissioning, troubleshooting, and repair of LV and MV Drives, Soft Starters, Motors, PLCs, and Automation systems • Diagnose complex electrical, control, communication, and automation issues and implement corrective actions • Conduct preventive and corrective maintenance on WEG Automation equipment and related systems • Provide remote and on-site technical support, including emergency response and after-hours escalation support • Execute power quality measurements, relay testing, system verification, and performance assessments • Serve as the primary technical resource for customers, end users, channel partners, and internal teams • Develop and deliver customer training on installation, commissioning, operation, maintenance, and troubleshooting • Establish expectations regarding service scope, timelines, follow-up actions, and project deliverables • Maintain customer relationships while representing WEG professionally in field interactions • Prepare service reports, commissioning documents, technical findings, and corrective action recommendations • Support warranty investigations by identifying root causes and determining responsibility for failures • Document service activities, non-conformities, and customer interactions in appropriate systems • Complete expense reports, timesheets, and documentation for billing and record-keeping • Provide feedback on product performance, field issues, customer needs, and improvement opportunities • Mentor junior engineers, technicians, and service personnel • Participate in technical training programs to maintain expertise and certifications • Promote and follow safety procedures, standards, and company policies • Perform other assigned duties

🎯 Requirements

• High School Diploma or GED required • Bachelor's degree in Engineering, Electrical Engineering Technology, Automation, Mechatronics, or a related technical field preferred • Equivalent combinations of education, technical certifications, military training, and relevant industry experience will also be considered • Minimum of 2 years of hands-on field service experience supporting electrical distribution systems, industrial automation equipment, drives, motors, or related technologies • Extensive experience commissioning, troubleshooting, and servicing LV and MV Drives, Soft Starters, and industrial control systems • Strong understanding of Variable Frequency Drives (VFDs), electric motors, power distribution, and industrial applications • Ability to read and interpret electrical schematics, wiring diagrams, technical drawings, and service documentation • Proficiency with diagnostic and testing equipment, including multimeters, oscilloscopes, insulation resistance testers, and power analyzers • Working knowledge of PLCs, HMIs, SCADA systems, and industrial communication networks such as Ethernet/IP, Modbus, DeviceNet, and Profibus • Understanding of power quality analysis, relay testing, and electrical system verification techniques • Strong knowledge of NFPA 70E, OSHA regulations, NEC requirements, and Lockout/Tagout (LOTO) procedures • Intermediate proficiency with Microsoft Office Suite and service reporting tools • Strong troubleshooting, analytical, and problem-solving skills • Excellent verbal and written communication skills • Strong organizational, planning, and time management skills • Demonstrated leadership abilities and experience mentoring technical personnel • Strong customer focus with the ability to build and maintain professional relationships • Experience supporting customers in manufacturing, utilities, water/wastewater, mining, oil & gas, or similar industrial environments preferred • Ability to work independently while collaborating effectively with cross-functional teams • Frequent travel required, approximately 50–80% • Occasional overtime, after-hours, and weekend work may be required • Must be authorized to work in the United States • WEG Electric Corp. does not offer visa sponsorship for this role

🏖️ Benefits

• Per diem while traveling • Reimbursement of eligible business travel expenses including mileage • Overtime pay in accordance with company policies • Medical insurance • Dental insurance • Vision insurance • Short-Term Disability • Long-Term Disability • Employee Assistance Program • Health Savings Account • Flexible Spending Account • 401K • Paid Time Off • Eleven Paid Holidays • One floating holiday • Pleasant work environment • Competitive compensation

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