Clinical Business Operations Specialist

Job not on LinkedIn

🕒 January 30

🐊 Florida – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

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Logo of University of Miami

University of Miami

10,000+ employees

Founded 1925

📚 Education

💰 $1M Grant on 2023-02

Education

University of Miami is a prestigious private research university located in Coral Gables, Florida. It offers a wide range of undergraduate, graduate, and professional degree programs through its numerous schools and colleges, including the School of Architecture, College of Arts and Sciences, and Miami Herbert Business School among others. The university is recognized for its contributions to research, particularly in areas such as marine and atmospheric science through the Rosenstiel School, as well as in medicine through the Miller School of Medicine. The institution is also noted for its vibrant student life, with a strong emphasis on athletics and community engagement. University of Miami is committed to fostering an inclusive educational environment and is home to a diverse student body from around the globe.

📋 Description

• Assists the department in managing expectations surrounding pre and post patient care. • Provides guidance and support to Clinical Business Operations Representatives and assists with training and continuous improvement. • Obtains or reviews all patient demographic information, insurance information and referral numbers. • Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information. • Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software. • Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. • Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. • Provides coverage for responsibilities of co-workers when assigned or as need arises. • Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis. • Maintains confidentiality of all information. • Adheres to University and unit-level policies and procedures and safeguards University assets.

🎯 Requirements

• High School Diploma required or equivalent • Minimum 3 years of relevant experience required • Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. • Teamwork: Ability to work collaboratively with others and contribute to a team environment. • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. • Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

🏖️ Benefits

• medical • dental • tuition remission • comprehensive benefits package

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