Content Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

👻 Ghost score 0%

infoinfo

🗣️🇮🇩 Indonesian Required

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Logo of Welo Global

Welo Global

1001 - 5000 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Welo Global is a multilingual content, data, and AI solutions company that provides enterprise-focused localization, regulated translation, and AI training data through a family of brands (including Welocalize, Park IP, Welo Life Sciences, Welo Data, and Adapt). It combines domain expertise, proprietary AI tools (e. g. , the Opal suite), governed global workforces, and compliance certifications to support use cases across global marketing, intellectual property and legal translations, life sciences regulatory and clinical documentation, and AI model development. The company emphasizes scalable, AI-enabled platforms and workflows to deliver high-quality multilingual content and structured datasets in 300+ languages for corporate clients.

📋 Description

• Review, validate, and curate written publications and audio content using established SOPs, checklists, and client guidelines • Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines • Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards • Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence • Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements • Follow information security, confidentiality, and secure work environment requirements where applicable • Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency

🎯 Requirements

• Native-level or fully bilingual fluency (spoken and written) in the Indonesian language with strong cultural awareness of the relevant market(s) • Exceptional attention to detail and ability to follow step-by-step procedures and quality standards • Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path) • Strong time management and ability to consistently meet productivity and quality expectations • Comfortable working with multiple tools and web platforms; ability to learn new systems quickly • Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers • Comfortable working in a role that may involve exposure to content some may find sensitive or offensive • 1–2 years in content operations, content review, digital QA, or a similar field is preferred but not required (role-dependent)

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