Chief of Staff

🕒 September 5

🇨🇦 Canada – Remote

💵 $127k - $163k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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World Education Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1974

📚 Education

🌍 Social Impact

Education • Social Impact

World Education Services is a nonpartisan social enterprise that provides widely accepted international credential evaluation services to help students, professionals, immigrants, and refugees have their foreign education recognized in the United States and Canada. WES offers credential assessment reports (including ECAs for Canadian immigration), digital tools like iGPA and AccessWES, research and policy work, and social impact programs and philanthropy aimed at improving economic inclusion and workforce pathways for newcomers.

📋 Description

• Serve as trusted advisor and strategic thought partner to the Managing Director and leadership team • Assess competing priorities, emerging issues, risks, dependencies, and strategic trade-offs • Provide objective analysis, recommendations, and escalation support • Coordinate strategic information, issues, decisions, and materials across leadership teams, the Board, and departments • Project manage WES Canada inputs into enterprise-level and global board/leadership reporting • Manage WES Canada Board governance logistics and operations • Coordinate the Managing Director’s internal and external commitments, Board and committee materials, briefings, meetings, and follow-up • Support development and execution of the Managing Director’s annual work plan and WES Canada strategic priorities • Monitor progress, report results, address barriers, and support leadership decision-making • Oversee selected high-priority strategic initiatives, special projects, task forces, and working groups • Oversee executive reporting and dashboards with Finance, Strategy, and departmental leaders • Translate enterprise-wide strategic priorities into Canada-specific execution plans and surface Canada-specific issues upward • Oversee departmental annual budget coordination, including shared services, shared costs, and cross-entity resource allocation • Coordinate communications from the Managing Director, including correspondence, announcements, presentations, talking points, and speeches • Build trusted relationships with department and enterprise leaders • Attend delegated internal and external meetings, briefings, and events on behalf of the Managing Director • Capture insights, coordinate next steps, and brief relevant individuals • Provide people management, oversight, and mentorship for administrative staff • Manage consultants, honoraria, and other WES Canada budget expenses

🎯 Requirements

• A degree in business administration, public administration, nonprofit management, public policy, organizational leadership, or a related field, or an acceptable equivalent combination of education and experience • 8–10 years of relevant work experience, with strong preference in strategy execution, executive advisory support, organizational leadership, project or program management, policy, or business operations • Exceptional project management skills in a fast-paced environment • Experience managing complex cross-functional initiatives or executive priorities involving multiple senior stakeholders • Excellent problem-solving, decision-making, and judgment skills • Excellent verbal and written communication skills, including preparing executive correspondence, Board materials, presentations, speeches, briefing notes, and decision papers • Proficiency with PowerPoint slides • Experience developing and monitoring executive work plans, organizational priorities, dashboards, or key performance indicators • Qualitative and quantitative analytical skills • Experience using inclusive and participatory models for strategy development, planning, decision-making, and/or budgeting • Interpersonal skills, tact, diplomacy, and flexibility • Experience building trust and credibility with diverse stakeholder groups • Ability to exercise independent judgment and manage competing priorities under pressure • Strong people management and supervision experience • Proficiency in oral and written French • Multisector experience preferred • Experience with frameworks and models for strategy development, scenario planning, organizational decision-making, performance measurement, and budgeting desired • Experience in public, nonprofit, social impact, regulatory, professional association, or private sectors desired

🏖️ Benefits

• Remote work and flexible scheduling • Generous time-off policies • Comprehensive wellness programs • Comprehensive benefits • Tangible rewards and recognition • Learning opportunities and pathways for personal and professional development • Comprehensive training programs • Tuition reimbursement opportunities • Career advancement and ongoing professional development • Employee-led resource groups • Town halls and collaborative team events • Meaningful volunteer opportunities • Inclusive and accessible work environment • Accommodation support during the recruitment process