Retail Processing Trainer

🔥 0 minutes ago

🌵 Arizona, California, +2 more states – Remote

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💵 $76.4k - $94.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Western Alliance Bank

Western Alliance Bank

1001 - 5000 employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

Western Alliance Bank is one of the country’s top-performing banking companies, operating under Western Alliance Bancorporation (NYSE: WAL). The bank specializes in business banking, specialty business financing, small business banking, business escrow services, treasury management services, business loans and credit, and international banking. With a focus on delivering tailored commercial banking solutions and consumer products, the bank is committed to providing outstanding service through experienced banking and mortgage experts across the nation.

📋 Description

• Enhance employee competencies by designing and conducting training programs • Support operational readiness through consistent onboarding, process adherence, and performance support for processing teams • Perform training needs assessments by evaluating strengths and weaknesses • Design and deliver curriculum and learning materials • Manage all phases of training interventions • Translate requirements into training that prepares employees for the next step of their career path • Develop or oversee classroom handouts, instructional materials, aids, and manuals • Direct structured learning experiences and monitor quality results • Deliver training courses and assess training effectiveness • Evaluate ongoing programs and incorporate changes • Stay current with trends and tools in employee development

🎯 Requirements

• 3+ years of related experience in Training or similar field • High school diploma required • Entry level to intermediate knowledge of the residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices • Intermediate mortgage industry experience • Intermediate speaking and writing communication skills

🏖️ Benefits

• Competitive salaries • Ownership stake in the company • Medical and dental insurance • Time off • 401k matching program • Tuition assistance program • Employee volunteer program • Wellness program • Opportunity to bolster business knowledge and gain hands-on experience to help grow your career

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