Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WeTravel

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

✈️ Travel

💰 $27M Series B on 2022-10

Consulting • Logistics • Travel

WeTravel is a comprehensive booking and payments platform designed specifically for multi-day and group travel businesses. It enables over 5,000 travel companies to accept payments instantly, manage bookings efficiently, and facilitate global supplier transfers. The platform offers tools for creating stunning trip pages, payment processing with low fees, and easy booking management to enhance the customer journey and streamline operations for travel advisors and agencies.

📋 Description

• Manage and nurture relationships with new and existing clients • Proactively identify opportunities to upsell or expand product usage • Serve as a key point of contact for client questions and concerns • Collaborate cross-functionally with Sales, Support, and Product teams • Gather and share customer feedback to improve product and service delivery • Solve customer issues with a calm, proactive, and friendly approach • Drive long-term client satisfaction and engagement • Help travel organizers get the most value from WeTravel’s SaaS platform

🎯 Requirements

• Fluent in English; other languages are a plus • Excellent written and verbal communication skills • Strong interpersonal and customer service instincts • Enjoy helping businesses thrive through hands-on support and strategic advice • 2+ years of experience in B2B account management or customer success • Ability to multitask and manage multiple clients and needs simultaneously • Solutions-oriented and calm under pressure • Comfortable working in a remote-first, fast-paced environment • Willingness to travel up to 10% for client visits • Minor SaaS sales experience or experience with up-selling products is a bonus • Up-to-date understanding of the travel industry’s consumer behavior is a bonus • Knowledge of HubSpot CRM or other CRM platforms is a bonus • Full legal right to work in the US (citizenship or residency) • Must not require visa sponsorship

🏖️ Benefits

• US team members get 100% employer-covered HDHP medical, PPO dental, and standard vision coverages or a choice of plans that suit your needs • Unlimited paid time off through the “Time to Recharge” policy • Amsterdam Program: visit the Amsterdam HQ for 2–4 weeks every year, staying in a WeTravel apartment • Work remotely for a maximum of 4 weeks per calendar year from another approved location • Extensive paid family leave • Three paid volunteer days per year • 2-week cross-functional onboarding program • Cutting-edge equipment and tools • Coverage for certain work-from-home equipment • Employer-sponsored 401(k) plan with a 2% company match • International, travel-loving team with a passion for adventure and innovation • Commission offered