Information Systems Engineer – Level 2

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $81.2k - $96.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Coordinate and guide the 90- to 180-day certification lifecycle for assigned merchant and POS vendor portfolios • Create, tailor, and maintain technical test scripts based on customer hardware and software profiles • Troubleshoot authorization or script execution errors • Configure test environments using the eManager Portal, including test cards, prompts, and velocity limits • Collaborate with client engineering teams to establish secure network connectivity using SSL, VPN, and Direct Connect • Adopt AI-assisted diagnostic tools and process automation scripts to optimize testing workflows • Execute SQL queries to audit test results, verify transaction outputs, and ensure data integrity • Issue formal Certification Letters and provide operational support during the 30-day post-launch stabilization period • Ensure adherence to technical interface specifications, including ISO 8583 Card Payment Authorization and proprietary sales transaction files • Resolve production authorization anomalies, POS terminal equipment issues, and transaction data file questions • Integrate AI and automation technologies into operational processes to drive scale and mitigate risks • Lead kickoff meetings, technical alignment sessions, and project updates with external merchants and internal cross-functional teams

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, or a related technical field • 3+ years of progressive experience in payment processing, IT systems support, network interface testing, or technical QA • Ability to understand, interpret, and apply technical interface specifications • Intermediate to advanced SQL skills • Experience creating, executing, and troubleshooting technical test scripts and validation files • Experience managing external client and cross-functional stakeholder relationships • Must successfully pass a background investigation

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Retirement savings plan • Paid time off • Health savings account • Flexible spending accounts • Life insurance • Disability insurance • Tuition reimbursement • Quarterly or annual bonus eligibility for non-sales roles • Comprehensive and market competitive benefits • Reasonable accommodation for qualified individuals with disabilities