Learning Operations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $122.8k - $130.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🚗 Transport

💸 Finance

💳 Fintech

💰 $310M Post-IPO Debt on 2020-06

Transport • Finance • Fintech

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Lead the Learning Enablement and Operations Team, overseeing the systems, governance, processes, and learning solutions that enable enterprise learning, leadership development, compliance, and role-based training aligned to strategic business priorities. • Optimize learning technologies and compliance practices, and partner closely with HR, Sr. Learning Consultants, stakeholders, SMEs, and cross-functional teams to deliver scalable, effective learning solutions that meet evolving business needs and drive employee performance. • Lead governance, intake and prioritization processes, and knowledge enablement practices that ensure employees have access to accurate information, expertise, and development resources. • Optimize learning operations processes, solutions, and services to improve efficiency, reach, scalability, and alignment to business priorities. • Oversee and optimize the learning technology ecosystem, including LMS platforms, content libraries and learning tools, while managing vendor relationships that enable scalable, effective learning experiences at WEX. • Drive the adoption and innovation of generative AI and AI-enabled tools to improve learning design, delivery, operations, and learner engagement. • Maintain and evolve standards for adult learning, instructional design, and content quality across learning programs, offerings, and compliance curricula. • Supervise the Compliance Training Lead to ensure adherence to regulations and internal policies, minimizing risk through effective education while modernizing the learner experience for mandatory training. • Implement and optimize measurement practices that establish meaningful metrics to evaluate learning effectiveness and business impact across the portfolio, partnering with our People Analytics team to apply HR program evaluation methodology. • Analyze learning data and translate insights into clear narratives that demonstrate business impact and inform decision-making. • Coach and develop a high-performing team of Instructional Designers, Learning Operations, and Compliance specialists, fostering a culture of innovation, agility, and continuous improvement. • Manage team capacity, resource allocation, and competing priorities across multiple initiatives to ensure timely delivery, quality outcomes, and alignment with business priorities. • Partner with business stakeholders, HR, and Sr. Learning Consultants to align learning solutions with organizational priorities and business goals.

🎯 Requirements

• 3+ years of experience leading, coaching, and developing learning, instructional design, compliance, or learning technology professionals. • Exceptional communication, consulting, and relationship management skills with the ability to influence stakeholders and partners effectively across functions and leadership levels. • 7+ years of experience in corporate learning and development, with expertise in instructional design, adult learning theory, and learning operations. • Bachelor's degree in Learning & Development, Instructional Design, Educational Technology, Human Resources, Business, Organizational Development, or a related field; Master’s Degree preferred. • Hands-on experience managing enterprise learning technology ecosystems—including LMS platforms (e.g., Workday Learning), content management systems, and vendor relationships—alongside familiarity with content development tools (e.g., Articulate 360) and emerging AI technologies. • Experience leading the implementation and optimization of learning measurement practices, leveraging learning data to evaluate effectiveness and communicate business impact through reporting and insights. • Experience supporting or overseeing regulatory and compliance training programs, including audit readiness, reporting, and learner engagement strategies. • Experience implementing knowledge management practices, governance models, content strategies, or performance support solutions that enable employees to access information and expertise at the point of need. • Strong understanding of adult learning principles, instructional design methodologies, e-learning development practices, and learning content quality standards.

🏖️ Benefits

• health, dental and vision insurances • retirement savings plan • paid time off • health savings account • flexible spending accounts • life insurance • disability insurance • tuition reimbursement • and more