Senior Product Manager, Merchant Products

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $125.3k - $154.1k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Develop a bold vision and product strategy for WEX’s merchant product ecosystem • Shape product strategy across discounting solutions and identify market gaps • Drive execution of complex merchant initiatives and own customer and business outcomes • Define input and output metrics, business models, and OKRs to measure product performance • Conduct customer and partner discovery with merchants and fleets • Use qualitative and quantitative insights to guide product trade-offs • Own and optimize customer journeys across digital portals and platforms • Streamline onboarding workflows and automate administrative operations • Formulate hypotheses and run iterative test-and-learn experiments • Build alignment across Digital, Technology, Commercial, Risk, and Operations teams • Oversee merchant capabilities from ideation through scalable, repeatable models • Detail data flows through core systems and merchant-specific platforms • Collaborate with customer-facing product teams supporting mobile apps, web portals, and communication channels • Coordinate marketing, product marketing, customer service, and commercial teams on value communications • Enhance pricing, discounting, and merchant platforms for dynamic self-set discounts • Run behavioral experiments to optimize driver and fleet-manager fuel-saving decisions • Mentor junior product managers and drive cross-functional alignment

🎯 Requirements

• Minimum of 5+ years of professional Product Management experience, or 8+ years of professional experience with significant tenure in product leadership • Experience ideally within payment platforms, fintech, merchant services, or B2B platforms • Proven experience owning and strategically leading initiatives aligned to a major product area or platform capability • Strong expertise in systems thinking and platform strategy • Background in payment platform products, merchant ecosystems, APIs, and partner integrations • Proven track record defining and leveraging metrics/OKRs to deliver customer and financial outcomes • Strong strategic planning and roadmapping capabilities • Ability to define repeatable patterns from one-off integrations and establish clear development phases • Excellent collaborative influence and communication skills • Ability to build trust, facilitate difficult conversations, and align stakeholders • Comfortable utilizing qualitative and quantitative data and interactive tools for product decisions • Proven leadership and mentorship skills • Direct experience with core pricing, discounting, or ledger systems is nice to have • Fluency running GTM experiments, channel testing, or behavioral A/B tests is nice to have • Master’s Degree in business, technology, or a related field is nice to have

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Retirement savings plan • Paid time off • Health savings account • Flexible spending accounts • Life insurance • Disability insurance • Tuition reimbursement • Quarterly or annual bonus eligibility for non-sales roles