Market Trainer

🕒 September 3

🇺🇸 United States – Remote

💵 $66.3k - $118.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Whistle Express Car Wash

Whistle Express Car Wash

1001 - 5000 employees

Founded 2014

🚘 Automotive

👥 B2C

Automotive • B2C

Whistle Express Car Wash is a regional express car wash operator in Ohio. The company runs multiple drive-through locations (examples listed in Canton, Medina, and Brunswick) and sells tiered unlimited monthly wash membership plans (prices vary by location). It offers a mobile app and online portal to buy and manage plans, promotes occasional promotional offers, and provides complimentary detail-center amenities on-site such as vacuums, interior and glass cleaners, microfiber towels, and mat cleaners. The website also references fleet services and standard store information (locations, careers, contact).

📋 Description

• Facilitate new hire onboarding for car wash associates, site leaders, and maintenance technicians • Deliver hands-on training on tunnel operations, loading procedures, safety protocols, equipment resets, and quality standards • Train teams on chemical usage, titration basics, preventative maintenance tasks, and tunnel readiness • Certify team members on SOPs, wash quality, guest experience, upselling standards, and safety • Lead training at high-volume locations and designated training sites • Serve as the primary trainer for market-level new site openings • Deliver pre-opening and opening-week training for operations and maintenance roles • Support ramp-up by reinforcing procedures, performance expectations, and equipment care • Provide coaching and troubleshooting support during stabilization periods • Conduct on-site visits to evaluate skills, observe wash quality, and reinforce training • Coach teams on tunnel operations, throughput, guest service, chemical management, and equipment uptime • Partner with Site Managers and DMs on onboarding, action, and development plans • Mentor high-potential employees for leadership roles • Roll out new initiatives, SOP updates, technology changes, and equipment or chemical updates • Support pilot programs and communicate field implementation feedback to training leadership • Document training hours, certifications, checklists, and skill verifications • Maintain training logs and ensure compliance with company training requirements • Perform quality checks for wash standards, equipment care, and safety guidelines • Identify training gaps and recommend targeted solutions • Support corrective action plans related to safety, uptime, or guest experience

🎯 Requirements

• 1–3 years of experience in car wash operations, tunnel operations, or maintenance • Strong understanding of tunnel equipment, basic troubleshooting, and wash-quality standards • Experience coaching or training frontline employees or leaders • Strong communication and facilitation skills • Ability to work in fast-paced outdoor environments around moving equipment • Valid driver’s license and ability to travel regularly within the market • Preferred: Experience as Site Manager, Assistant Site Manager, Market Technician, or similar role • Preferred: Experience training or instructing in a field environment • Preferred: Familiarity with chemical systems, preventative maintenance routines, or tunnel safety protocols • Preferred: Experience using LMS tools, digital training programs, or SOP systems • Preferred: Bilingual (if relevant to market) • Comfort working outdoors in varying weather conditions • Ability to work inside tunnel and equipment rooms around moving and automated machinery • Ability to lift 40 lbs, bend, stoop, and stand for extended periods • Frequent travel between sites; occasional out-of-market travel

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