Point of Sale (POS) Administrator

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

WhiteWater Express Car Wash

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

📦 Logistics

🚘 Automotive

Consulting • Logistics • Automotive

WhiteWater Express Car Wash is a service-oriented company that specializes in providing high-quality car wash services across multiple locations. With over 120 locations in 6 states, it offers a variety of services including express car washes, tri-foam polish, tire shine, and free amenities such as vacuums and mat cleaners. WhiteWater Express is dedicated to customer satisfaction, ensuring that vehicles receive exceptional care and maintenance during each wash.

📋 Description

• Own and administer DRB SiteWatch, Patheon, and ICS POS systems across all locations • Manage end-to-end POS configuration, including items, pricing, packages, memberships, promotions, discounts, and site settings • Test and validate POS changes before launch • Provide advanced Level 3 troubleshooting and technical support for POS terminals, kiosks, payment systems, hardware, software, and connectivity issues • Serve as the primary liaison with POS vendors and DRB Support for escalated system issues • Maintain data integrity, configuration records, testing documentation, and audit trails across all locations • Train site leaders and team members on POS functionality, system changes, and new processes • Create and maintain SOPs, training materials, and quick-reference guides • Monitor POS performance and provide reporting related to sales, memberships, transactions, pricing, renewals, and discounts • Partner with internal teams to identify process improvements, system efficiencies, and opportunities to enhance the customer experience

🎯 Requirements

• 2+ years of experience administering or supporting a car wash POS system • DRB SiteWatch experience required • 3+ years of IT or technical support experience preferred • High school diploma or equivalent required; equivalent combinations of education and experience may be considered • Strong knowledge of POS systems, hardware, software, networking, and connectivity • Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve technical issues • Excellent attention to detail, organization, communication, and interpersonal skills • Ability to manage multiple priorities and support requests across a multi-location organization • Proficiency with Microsoft Office, Gmail, and related business software • Experience in the car wash, retail, hospitality, or other multi-site environment preferred • Familiarity with membership or subscription-based business models preferred • Experience supporting POS hardware, including payment terminals, kiosks, and gate systems preferred • Basic understanding of networking and connectivity as it relates to POS systems preferred • Must be legally authorized to work in the United States • Position is not eligible for visa sponsorship now or in the future

🏖️ Benefits

• Comprehensive Health Benefits (Medical, Dental & Vision) • Paid Time Off • Company Paid Holidays • 401(k) Retirement Plan with Company Match • Company-Paid Life Insurance • Pathways to Advancement • Free Weekly Car Washes • Professional development with advancement opportunities